Process Trainer

1 day ago


Sanpada Navi Mumbai Maharashtra, India brocus it solutions pvt ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Greetings from Brocus IT SOLUTIONS PVT LTD

Position : Process Trainer ( International BPO )

Roles and responsibilities :

  • Candidates should deliver soft skills and technical skills training on all aspects.
  • Should able to deliver training sessions and also the support on the job training during their transition on the floor.
  • Including conducting skills gap analyses, preparing learning material and evaluating results after each training session.
  • Develop, tweak and maintain training procedure manuals, training content and guides, and course materials.
  • Analytical, probing, presentation and coaching skills.

Desired Candidate Profile

  • Need trainer for sales voice process (US Shift).
  • Candidate must be comfortable working in night shift for US process and work from office.
  • Concise and precise communication and presentation skills both written and spoken.
  • People oriented, patient and approachable.
  • Required soft skills, Voice and accent Skills, Technology skills, fluent communication, Sales skills and ability to give positive and constructive feedback

) Perks & Benefits :

  • Incentives- Monthly
  • Benefits of Insurance.
  • Attendance Bonus
  • US Shifts- Night Shifts

HR contact Details:

Contact No

Email Address:

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Work Location: In person


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