Senior Professional Services Consultant
1 week ago
At Infoblox, every breakthrough begins with a bold "what if."
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?
We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.
Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next".
In a world where you can be anything, Be Infoblox.
Senior Professional Services Consultant
We have an opportunity for a Senior Professional Services Consultant to join our APJ Professional Services team in Bangalore or Pune, reporting to the Director, Professional Services – APJ. In this pivotal, hands-on role, you will act as the subject matter expert (SME), driving customer successful customer adoption and value realization of Infoblox products. You will be directly responsible for the full project lifecycle: scoping, technical solution design, installation services, and implementation of complex Infoblox solutions. You will provide technical leadership and guidance to both customers and partners during project delivery, ensuring quality and alignment with best practices. A key success measure will be achieving billable utilization targets and proactively identifying opportunities to create added value for our customers.
Be a Contributor - What You'll do
- Understand customer business requirements and pain-points, and effectively translate them into actionable implementation projects based on industry best practices
- Serve as a trusted advisor to end customers, offering consultative guidance and expertise to swiftly address and resolve customer technical and business challenges using Infoblox products (NIOS, UniversalDDI, Infoblox Threat Defense)
- Create project technical documentation and effective correlation rules
- Leverage your in-depth knowledge to assess customer needs, provide tailored recommendation, and assist in the formulation of effective strategies
- Perform upgrades/refreshes in customer environments for optimal performance
- Ensure the successfully completion of projects within the designated time frame and budget, while achieving project goals and maintaining a customer satisfaction score of 95 or higher
- Guide customers on Infoblox technology during project delivery
- Coach Infoblox Skilled to Secure partners on best practices for Infoblox implementation
- Foster collaboration with internal and external teams to drive product adoption
- Contribute to the professional services knowledge base
- Travel up to 20% may be required
Be Prepared - What You Bring
- Bachelor's degree in computer science/engineering, or equivalent
- 8+ years of experience working in professional services delivery and consulting, with a strong focus on networking and security networks
- Strong knowledge in network architecture, security solutions and cloud platforms (AWS, Azure, Google)
- Experience with DevOps tools such as Terraform, Ansible, Jenkins, etc is a plus
- Ability to think strategically about business, product and technical challenges
- Strong communication and influencing skills, with the ability to effectively present at both internal and external meetings
- A customer-centric mindset with the initiative to always do what is best for the customers
- Capable of operating autonomously, aligning with business goals, and effectively steering technical discussions
- Demonstrate an engaged and positive attitude with strong prioritization skills in high-pressure environments
- Comfortable working in a start-up environment and the willing to roll up your sleeves and get the job done
Be Successful - Your Path
First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.
Six Months: Work directly with Infoblox customers to implement solutions, progressing significantly through product certifications, and consistently meeting performance metrics for utilization and customer satisfaction.
One Year: Act as a primary technical resource for Infoblox product implementation and consulting, contribute to the Professional Services knowledge base, and leads full-cycle project execution using the Infoblox Standard Migration Methodology.
Belong— Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here. Click here to learn more about life as a Bloxer.
Be Rewarded — Benefits That Help You Grow, Thrive, Belong
- Comprehensive health coverage, generous PTO, and flexible work options.
- Learning opportunities, career-mobility programs, and leadership workshops.
- Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy.
- Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations.
- Charitable Giving Program supported by Company Match.
Ready to Be the Difference?
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
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#LI-Hybrid
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