Professional Services Consultant-1

The ONESOURCE Professional Services team is responsible for the delivery of implementation projects for new customers using the ONESOURCE suite of tax and accounting products. We are seeking consultants based in Bangalore to work with the Professional Services team across Australia, servicing primarily Australian customers. You will also have the in-person support of a team and major office based in Bangalore. This role is partly remote, partly in-office and will work closely under the guidance of more senior consultants. Initially, the role will focus primarily on designing, configuring and building templates and financial reports in ONESOURCE Statutory Reporting, and requires a consultant who can quickly and independently learn new software applications, with superb attention to detail. Accounting/finance experience is not essential, although would be highly regarded.

This role may be suited to techno functional consultants, domain consultants or business analysts.

About The Role

• Execute software implementation, and consulting engagements in accordance with project delivery guidelines, including:

• Requirements capture, scoping, setup & design of software implementation projects.

• Design, configuration and build within ONESOURCE products, in accordance with customer requirements.

• Guidance and consulting with clients on their usage of ONESOURCE suite of products.

• Contribute to the training of customers by facilitating remote training sessions, as well as:

• Updating training materials, and documenting new materials as needed

• Recording & editing eLearning training videos

• ONESOURCE implementation and consulting engagements completed successfully per agreed Statement of Work (SOW).

• Training delivered: updated materials, remote sessions conducted, eLearning videos recorded/published.
• Customer documentation: client‑facing guides and how‑tos prepared.
• Customer satisfaction and service levels met and documented via CSAT results.

About You

You're a fit for the role of Consultant, Professional Services if your background includes:

• At least two years in a software or IT role, preferably in delivery/implementation, or as techno functional consultant, domain consultant or business analyst.
• Relevant tertiary qualification in software/IT or Finance/Accounting.
• Strong ability to learn new software applications, in particular the ONESOURCE user interface and available features quickly and independently.
• Very strong attention to detail.
• Excellent Microsoft office skills.
• Excellent presentation, interpersonal and communication skills (both verbal and written).

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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