Senior Training Manager

1 day ago


Delhi, Delhi, India First Coffee Full time ₹ 6,000 - ₹ 12,000 per year

First Coffee is looking for an experienced training professional to support our rapidly growing coffee and QSR operations.

Key Requirements:

-7–10 years of experience in the Coffee or QSR industry.

-Strong expertise in coffee training and barista skill development.

-Proven ability to design, implement, and execute training programs.

-Experience in preparing training calendars and conducting Training Need Analysis (TNA).

-Demonstrated success in delivering effective learning programs in fast-paced environments.

-Excellent communication and presentation skills, with the ability to inspire and engage teams.

-In-depth knowledge of coffee brewing techniques, equipment operations, and sensory evaluation.

-SCA Coffee Skills Program, Certified Barista Trainer, or similar certification preferred.

Role Responsibilities:

-Lead end-to-end training for café operations and service excellence.

-Develop training modules and SOPs for barista skills and soft skills.

-Conduct classroom and on-floor training sessions across locations.

-Evaluate training effectiveness and drive continuous improvement in learning outcomes.

How to Apply:

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