Hiring For Infosys| International Voice Process|UK/US shift Upto 7LPA

4 days ago

Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Warm Greetings from Rivera Manpower Services,

Contact,

Yuktha

Dharshan

Divya

Rivera Manpower Services

Hiring: International Voice Customer Service

Process: Insurance

| CTC Up to 7.0 LPA | Immediate Joiners

Location: Bangalore

Shift: UK / US Rotational Shifts

Work Mode: Work from Office

Joiners: Immediate Joiners Only

Job Type: Full-Time

Job Description:

We are hiring for Insurance Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment.

Eligibility Criteria:

  • Education: Graduate / Undergraduate
  • Experience: Minimum 1 year of international voice process experience (mandatory)
  • Excellent verbal communication skills in English
  • Strong problem-solving and customer-handling abilities
  • Willingness to work in US rotational shifts
  • Immediate joiners only

Role & Responsibilities:

  • Handle inbound/outbound international customer calls
  • Resolve queries efficiently and ensure customer satisfaction
  • Adhere to SLA, quality, and compliance standards
  • Update CRM systems with accurate interaction records
  • Collaborate with internal teams for escalations and solutions

Perks

  1. Free Cab Facilities (Two-Way Transportation)

  2. Complimentary pick-up and drop-off service provided for employees.

  3. Ensures safety and convenience, especially during late or early shifts.

  4. Saves commuting time and cost for employees.

  5. Shift Allowances

  6. Additional compensation for working in non-standard shifts (e.g., night, early morning, or weekend shifts).

  7. Encourages flexibility and helps maintain work-life balance.

Benefits

  1. Performance-Based Incentives

  2. Monetary or non-monetary rewards based on individual or team performance.

  3. Motivates employees to meet or exceed targets.
  4. Enhances productivity and job satisfaction.

Call to Apply / Book Your Interview Slot:

Yuktha

Dharshan

Divya

Rivera Manpower Services

(Whatsapp the cv if number is busy)

Grab this opportunity to work with a global brand and grow your career in international customer service

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