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Sr. Manager/Manager-Quality

2 weeks ago

Bhopal, Madhya Pradesh, India Bansal Hospital Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Qual-MBA(HA)/MHA

Exp - 5 to 15 years

Job Profile -

· Develop and implement hospital-wide quality assurance programs.

· Ensure compliance with NABH accreditation standards

· Conduct regular audits, assessments, and inspections to identify areas for improvement.

· Monitor hospital infection control practices and ensure adherence to safety protocols.

· Formulate and update policies related to quality management and patient safety.

· Standardize procedures and best practices across all hospital departments.

· Work closely with department heads to ensure alignment with quality objectives.

· Ensure adherence to regulatory guidelines such as Biomedical Waste Management Rules, Clinical Establishment Act, PCPNDT Act, Fire Safety Regulations, etc.

· Maintain compliance with patient rights and responsibilities policies.

· Monitor Key Performance Indicators (KPIs) such as infection rates, patient feedback, adverse events, and medication errors.

· Establish protocols for patient safety, including infection control, fall prevention, and medication management.

· Conduct Root Cause Analysis (RCA) for incidents and suggest preventive measures.

· Organize workshops on infection control, bio-medical waste management, and clinical audits.

· Develop a culture of continuous improvement among healthcare teams.

· Establish a system for reporting and investigating sentinel events, near-miss incidents, and complaints.

· Monitor adherence to hospital policies on emergency preparedness, fire safety, and disaster management.

· Work closely with the infection control team to prevent hospital-acquired infections.

· Assist in clinical audits, medical records audits, and patient feedback analysis.

· Support HR in credentialing and privileging of doctors and healthcare professionals.

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

Work Location: In person