Business Manager

Business Manager, AVP

Job Title: Business Manager, AVP

Location: Pune, India

Job Description

As a Senior Business Manager to the DWS COO Vendor Management function, you will be instrumental in managing Cross Entity Service Delivery, overseeing the delivery of services across multiple legal entities within DWS, ensuring alignment with contractual obligations, regulatory requirements and internal governance standards. Your role provides a bridge between service providers, internal stakeholders and control functions to ensure seamless execution and compliance in service delivery.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Manage service delivery across DWS entities, ensuring consistency and compliance with the IGSA Framework and outsourcing governance standards
• Support contract reviews and updates, including service schedules and short-form agreements. Ensure service descriptions are accurate, enforceable, and aligned with business expectations.
• Lead Service Review meetings, track performance metrics, and escalate delivery issues. Maintain documentation and reporting for audit and regulatory reviews.
• Work closely with Technology, Operations, CSO and other COO functions as well as other DWS units to achieve cross entity service delivery goals.
• Leading IGSA Lifecycle Management within COO function
• Ensure Transfer pricing agreements aligned with finance and regulatory obligations
• Prepare and provide necessary reports to senior management on COO Service Delivery
• Perform oversight on SRO's periodic service review
• Recommend and stand as instrumental for any improvements in the service delivery model.

Your skills and experience

• Deep understanding and experience in Intra Group Service Contracts, Contractual standards and related regulatory obligations.
• Wider experience in Third Party Vendor Management, Service Delivery Lifecycle, Service delivery review and Service reporting
• Ability to develop and deliver credible and factual content
• Strong communication skills
• Self-starter, with the ability to work autonomously and drive engagement
• Proven experience working on major enterprise-wide transformation programmes
• Hands-on experience in reporting tools – Tableau, Apptio, Microsoft BI Tools etc

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.