Hospitality Manager

1 day ago

Surat, Gujarat, India Piramyd Group Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

1. Hospitality & Guest Services

  • Ensure a warm, welcoming, and professional environment for all visitors, clients, and internal teams.
  • Manage front desk/reception operations and guest handling procedures.
  • Coordinate hospitality arrangements for meetings, corporate events, and high-profile visits.
  • Supervise pantry services and support staff for seamless hospitality experiences.

2. Office Ambience Management

  • Maintain high standards in workplace aesthetics and cleanliness.
  • Monitor lighting, temperature, fragrance, and general ambience to ensure a comfortable and visually appealing environment.
  • Collaborate with admin or design teams on interior decor, seating arrangements, and seasonal themes.

3. Housekeeping Management

  • Oversee daily housekeeping operations across offices, lobbies, restrooms, and common areas.
  • Supervise in-house and outsourced housekeeping teams to ensure hygiene and cleanliness standards.
  • Develop and implement cleaning schedules and checklists.
  • Conduct regular audits and inspections to ensure adherence to quality and service standards.

4. Vendor & Staff Coordination

  • Manage vendor relationships for housekeeping supplies, uniforms, pantry items, and other consumables.
  • Monitor service quality and ensure vendor compliance with agreed SLAs.
  • Train, guide, and evaluate support staff in line with company expectations.

5. Budgeting & Reporting

  • Manage budgets related to hospitality and housekeeping services.
  • Track inventory, consumption, and procurement needs.
  • Prepare reports on service performance, guest feedback, and improvement areas.

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