Jr. IT Telecaller Exeutive

19 hours ago

Greater Kolkata Area, India Web Idea Solution LLP Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title:

IT Telecaller Executive

Location:

Kolkata – Onsite

Experience:

Fresher to 1 Year (0–12 months)

Employment Type:

Full-Time / Onsite

Job Summary:

We are looking for an enthusiastic
IT Telecaller Executive
to join our dynamic team in Kolkata. The role involves connecting with potential clients, explaining IT products and services, generating leads, and maintaining strong client relationships. This is an excellent opportunity for
freshers
or candidates with up to 1 year of experience who are eager to build a career in the
IT sales and support domain
.

Key Responsibilities:

  • Make
    outbound calls
    to prospective clients to introduce company IT services and solutions.
  • Handle
    inbound inquiries
    and provide information about products/services.
  • Identify client needs, generate
    qualified leads
    , and schedule follow-ups for the sales team.
  • Maintain and update the
    CRM database
    with accurate call logs and client details.
  • Build and maintain
    strong relationships with potential customers
    to drive sales conversions.
  • Coordinate with the
    sales and marketing team
    to achieve daily/weekly/monthly targets.
  • Share feedback from clients to improve communication strategies and service offerings.

Required Skills & Qualifications:

  • Education:
    Minimum Graduate or equivalent (any stream).
  • Experience:
    0–1 year in telecalling, BPO, IT support, or customer service (freshers are welcome).
  • Excellent
    communication skills
    (English, Hindi, and Bengali preferred).
  • Good
    presentation and interpersonal skills
    with a positive attitude.
  • Basic understanding of
    IT services, software, or technology
    is an added advantage.
  • Ability to work under pressure and meet sales/lead generation targets.
  • Proficiency in
    MS Office (Word, Excel)
    and familiarity with CRM tools is a plus.

Perks & Benefits:

  • Competitive
    salary package + performance incentives
    .
  • Opportunity to work in a
    fast-growing IT company
    with career growth prospects.
  • Training and mentoring provided to enhance communication and IT product knowledge.
  • Friendly and collaborative work environment.

Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skills

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