English Speking Telecaller Exeutive

7 days ago

Bidhannagar Kolkata West Bengal, India Shree Ji Steel Private Limited Full time

**Company**: Shree Ji Steel Pvt. Ltd.
**Location**: Sector V, Salt Lake, Kolkata (On-site)
**Experience**: 6 months - 2 years (international calling / telemarketing / BPO)
**Salary**: ₹15,000 - ₹20,000 per month
**Employment Type**: Full-time, Permanent

**About Us**:
Shree Ji Steel Pvt. Ltd. is a fast-growing manufacturer, trader, and exporter in the iron & steel sector. We combine product excellence with a customer-first approach, and we’re expanding our international sales team to strengthen global partnerships.

**Role Purpose**:
You will build and nurture long-term international client relationships through confident, clear spoken English and consistent follow-up—converting leads into customers and helping drive the company’s export growth.

**Key Responsibilities**:

- Make structured outbound calls to international prospects to promote products, answer queries, and qualify leads.
- Consistently follow up on leads and work to meet or exceed monthly conversion targets.
- Log all interactions, updates and next steps accurately in the CRM.
- Share market feedback and customer insights with sales/marketing to help refine offers and messaging.
- Maintain a professional, friendly tone at all times to boost customer trust and satisfaction.

**Required Skills & Competencies**:

- **Fluent spoken English** with clear pronunciation and confident telephone presence (mandatory).
- Good interpersonal skills and ability to handle objections calmly and professionally.
- Result-oriented mindset with focus on meeting targets.
- Quick learner and adaptable to different international accents and cultural expectations.
- High level of integrity — reliable follow-ups and accurate reporting.
- Basic computer literacy, comfortable using CRMs and MS Office; good typing speed.

**Experience & Education**:

- 6 months to 2 years experience in international calling, telemarketing, or BPO (international voice) preferred.
- Proven track record of meeting sales or calling targets is a strong plus.
- Graduation or equivalent qualification preferred.

**What We Offer**:

- Competitive base salary with performance incentives and clear growth paths.
- Training and ongoing development in international sales and product knowledge.
- Health insurance and Provident Fund.
- Supportive, team-oriented work environment with exposure to international markets.

**Language Requirements & Work Mode**:

- **English**: Required (fluent)
- **Hindi**: Preferred
- **Work location**: On-site (Sector V, Salt Lake, Kolkata)

**How to Apply**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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