Systems Analysis Lead Analyst

Position Overview

An ideal candidate will provide expert content/professional thought process on complex application development assignments/projects. They will exercise considerable creativity, foresight, and judgment in conceiving, planning, and maturing product deliverables. They will use deep product knowledge and acumen to advise technical and functional leaders. They will provide thought leadership within Systems Analysis but work on broader projects, which require an understanding of wider business. Recognized internally as a subject matter expert.

Qualities

• Analytical Skills: Candidate must have strong analytical skills and be able to recognize the needs of customers and create simple solutions that answer those needs.
• Communication: Candidate must be able to clearly communicate their ideas to peers, stakeholders, and management.
• Creativity: Creativity is needed to help invent new ways of approaching problems and developing innovative applications as well as bringing experience from other industries.
• Customer-Service: If dealing directly with clients and customers, candidate would need good customer service skills and consultant mentality to answer questions and fix issues.
• Attention to Detail: Applications have many parts and all must work together for the application to function.
• Problem-Solving: As issues come up, candidate must be able to make decisions that move the project forward.
• Teamwork: Candidate must work well with others as part of a distributed agile (SAFe) team of engineers, analysts, product owner, and scrum master.
• Multi-tasking: Candidate must be able to work on many projects at the same time effortlessly and should be able to separate different aspects of work very well.

Responsibilities

• Analyze designs and prepares application/system specifications for information systems solutions which address business needs and methods for testing and installing them.
• Formulates and defines system scope and objectives based on user-defined needs.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
• Prepares detailed specifications, mapping specifications, business flow diagrams, gap analysis documentation from which system configuration will be done.
• Analyzes and revises existing system logic and documentation as necessary.
• Works with IT and business management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process.
• Coordinates the activities with other IT sections (e.g. engineering team and architects).
• Responsible for writing test scenarios, test scripts, and testing if needed.
• Seeks out, includes, analyzes and documents business and user needs and requirements, and translates into proper system requirement specifications.
• Functions as subject matter expert for industry and system-related issues.
• Possesses full knowledge of phases of systems analysis as relates to configuration, but also considers the business implications of the application of technology to the current and future business environment.
• Hands-on experience writing database queries, No-SQL databases, preparing JSON/XML samples for affinity partners, modifying XML/JSON schemas, and authoring/publishing business rules using Drools.
• Hand-on experience with AWS services (API gateway, S3 bucket, Lambda, etc.)
• Knowledge of utilizing API clients such as Postman or SoapUI to run/analyze APIs. Responsible for writing basic REST API specifications if needed.

Qualifications and Experience

Required Qualifications:

• Bachelor's degree in computer science or a related discipline.
• 5 - 8 years of solid, diverse work experience in IT. Health insurance delivery, claims processing, enrollment processing or premium billing desirable.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Ability to collaborate with a team of Product Owners, Product Managers, Engineers and Architects to convert business requirements into technical specifications.
• Adaptable and flexible to business demands.
• Extensive problem-solving and analytical skills.
• Excellent interpersonal communication skills.

Experience:

• Experience in Microservices Architecture and REST patterns using leading industry-recommended security frameworks
• Experience in Cloud and related technologies such as AWS, Google, Azure.
• Data Integration (batch, real-time) following Enterprise Integration Patterns
• Experience in Message-driven architecture (JMS, SOA, Spring).
• Experience in Relational Database, No SQL Database, DynamoDB, Document-centric data architecture (XML DB/NoSQL).
• Knowledge of reporting/BI tools such as Tableau would be a plus.
• Understanding and experience with Agile development methodology and concepts.
• Experience working in a SAFe agile work environment.

Location & Hours of Work

Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.