Retrofit Service Engineer

9 hours ago

Thāne, Maharashtra, India Siemens Full time ₹ 5,00,000 - ₹ 12,00,000 per year

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.

JOIN US WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.

Roles and Responsibilities
Responsible for handling of Site Activities including Installation, Testing, Commissioning of MV /LV Retrofit Solutions, MV Panels, MV Panel Modification Jobs & Bay Extension jobs.
- Visit Sites, Study & Estimate involved Site work. Arrange resources accordingly within stipulated timeframe. Prepare & send Work Schedules to the Customer.
- Arrange Certified Resources. Finalize Service Vendors with the help of SCM according to the Nature of job & within available budget of the Particular Order. Improve Order margins.
- Demonstrate safety in the workplace and be able to recognize health, safety and environmental concern. Regular review & monitoring of Service Vendors for EHS activities including Tool Box Talk, Site Conditions, LOTO, Safety Checklists. Get the Customer Feedbacks after completion of each site visits.
- Complete Service Billing & follow up for the Service Payments from Customer. Complete statutory documentation as per contractual conditions.
- Proactive site planning to ensure job will get completed within assigned shutdown period.
- Closure of Sites as per Contractual Conditions along with necessary documentation.
- Conduct NPS Survey from Customer. Get feedback & review it regularly to bring improvement in view of Customer Satisfaction.
- Ensure On-time Franchisee Trainings, Certifications, ID Cards. Develop suitable franchisees geographically / regionally to attend Customer complaints in shortest possible time.
- Driving an effective, capable, and high performing team by reviewing organizational effectiveness, assessing competence, and developing talents.
- Proven ability to think strategically about complex topics and develop thoughtful recommendations and action plans.
- Ability to anticipate Customer and stakeholder needs.
- Strong, well-developed Communication, influencing, Coaching and leadership skills.
- Encourage challenges to foster new ideas and way of doing things. Get the things done and makes it easy for others to do the same. Build authentic, effective working relationships.
What do I need to qualify for this job?
• B-Tech / Diploma with at least 4 years of relevant experience
• Must have firsthand experience Site Services related to Installation, Testing, Commissioning & Maintenance for MV/LV (Retrofit)

WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?

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