Manager - AI Strategy & Research

Who are we and what do we do?

BrowserStack is the world's leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Senior Lead/Manager - AI Strategy & Research

Location: Mumbai  - WFO

About BrowserStack 

BrowserStack is the world's leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 21 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Role in Nutshell:

The AI Research & Strategy team is responsible for identifying and shaping short-term and long-term opportunities where AI can create significant impact across different markets and product lines, accelerating BrowserStack's growth. This role involves deeply understanding AI capabilities and limitations, and translating them into actionable business opportunities and product strategies. Reporting to the Senior Manager, AI Strategy, this individual will collaborate closely with Product, Marketing, Sales, and AI/Engineering teams to define the vision for AI at BrowserStack, backed by strong hypotheses and data-driven insights.

Desired experience: 

• The ideal candidate will bring 5+ years' experience with at least 3+ years' experience in management consulting, Growth and/or product strategy. 

• Has deep acumen in technology, with the ability to distinguish real capabilities from hype, and translate them into practical business opportunities and long-term value for BrowserStack and its customers. (Experience with AI technology is a +)

• Has superior strategic, analytic, and problem-solving skills, and is capable of clearly communicating a long-term vision across the company and clients. 

• Is integrated into the developer or SAAS market ecosystem stay current on competitive and market trends, and brings those insights to inform Product strategy 

•  Natural collaborator, with excellent communication skills and strong executive presence. Must be disciplined and comfortable with ambiguity, possessing the maturity and capability to interact and influence across multiple levels and a global matrixed organization 

• Exhibit relevant and consistent leadership behaviours in team management, customer communications, and internal interactions with peers, senior management, clients, and third-party vendors. 

• Ability to structure, manage, and coordinate multiple complex cross-functional projects and processes with multiple stakeholders at both senior and junior levels 

What will you do? 

• Conduct in-depth research and analysis of AI trends, emerging technologies, competitor approaches, and developer/customer needs, and formulate data-driven strategies to unlock new AI-driven growth opportunities for BrowserStack.

• Lead key projects and work streams related to BrowserStack's overall AI strategy, shaping the long-term vision and presenting actionable recommendations to the Executive Committee.

• Identify, prioritize, structure, and evaluate high-impact AI use cases across product lines, balancing technical feasibility with business value, including long-term monetization and commercialization strategies.

• Work closely with cross-functional teams—including Product, Engineering, Marketing, and AI R&D—to ensure seamless translation of AI strategies into practical product initiatives and customer-facing capabilities.

• Take ownership of the entire AI initiative lifecycle: from concept exploration and hypothesis formulation to pilot execution, scaling, and outcome assessment. Ensure strategies deliver measurable business impact, with a strong focus on tangible dollar benefits.

• Navigate a rapidly evolving and often ambiguous AI landscape with limited direction, driving rigorous, fact-based recommendations for executives, product leaders, and technical stakeholders.

Why Join Us | Benefits at BrowserStack

At BrowserStack, we value our people and offer a range of benefits designed to support their personal and professional well-being:

• Competitive compensation and performance-based bonuses
   

• Comprehensive health insurance for employees and their families
   

• Flexible working hours and generous leave policies
   

• Access to latest devices and technologies
   

• Collaborative and inclusive company culture
   

• Regular team cadences and company-wide events

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000

• Gratuity as per payment of Gratuity Act, 1972

• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

• Remote-First work environment that allows our people to work from home

• Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience