Receptionist

7 days ago

Idukki, India Al Adrak Trading & Contracting LLC(summer sand resort vagamon) Full time ₹ 1,68,000 - ₹ 2,16,000 per year

Key Responsibilities:

  • Greet guests warmly and ensure an excellent first impression.
  • Manage front desk operations including check-in, check-out, room allocation, and billing.
  • Handle reservations, cancellations, and amendments through HotSoft / hotel software.
  • Respond to guest queries and resolve issues promptly and professionally.
  • Coordinate with housekeeping, F&B, and other departments for smooth guest service.
  • Maintain accurate records of guest information, billing, and reports.
  • Ensure compliance with company policies, safety, and security procedures.
  • Handle phone calls, emails, and walk-in inquiries efficiently.

Requirements:

  • Minimum 1 year of experience as a receptionist/front office associate in a hotel or resort.
  • Proficiency in hotel software (HotSoft or similar PMS).
  • Strong communication skills in English & Malayalam (additional languages are a plus).
  • Pleasant personality, customer-service orientation, and problem-solving skills.
  • Ability to multitask and work under pressure.
  • Basic knowledge of billing and cash handling.

Job Types: Full-time, Permanent

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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