Executive - Account Receivable

1 day ago

Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Employment Type: Full Time (On-site)

Department: Finance Accounts Receivable

About the Role

  • We are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team
  • This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer payments, and maintaining healthy cash flow
  • Youll be the key liaison between internal teams and external customers, driving resolution of outstanding balances while maintaining strong relationships

Key Responsibilities

  • Monitor and manage accounts receivable portfolio to ensure timely collections
  • Contact customers via phone, email, and other channels to follow up on overdue invoices
  • Investigate and resolve payment discrepancies, disputes, and deductions
  • Collaborate with Sales, Customer Service, and Billing teams to resolve issues impacting collections
  • Maintain accurate records of collection activities and customer communications
  • Prepare aging reports and provide regular updates to management
  • Support month-end closing activities and audit requirements
  • Recommend accounts for escalation or write-off based on risk assessment
  • Ensure compliance with company policies and regulatory requirements

Qualifications

  • Bachelors degree in Finance, Accounting, Business Administration, or related field
  • 1+ years of experience in O2C, collections, or accounts receivable
  • Experience working with US process and US shifts
  • Strong communication and negotiation skills
  • Proficiency in ERP systems (e.g., Oracle, HighRadius) and MS Excel
  • Ability to work independently and manage multiple priorities
  • Attention to detail and strong analytical skills
  • Familiarity with credit risk assessment and cash application processes is a plus
  • Immediate joining is preferred.

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