Professional Services QA Engineer

1 day ago


Bengaluru, Karnataka, India Fortive Careers Full time


Roles and Responsibilities:

  • Review and validate all eInvoice configurations created by the Professional Services Engineer against the approved specification and customer requirements
  • Execute end-to-end QA on eInvoice workflows, including preprocessing rules, error conditions, special cases, and file-handling logic
  • Validate email notifications for eInvoice workflows, including recipients, content, triggers, file delivery paths, schedules, and naming conventions
  • Test and verify all standard ServiceChannel data feeds (Location, Location Notes, User, Asset, PO/Work Order feeds) for structure, mapping, and successful processing
  • Review and confirm file structure, content, and logic across XML, JSON, CSV, TXT, and other supported formats
  • Execute positive and negative test cases to validate error handling and edge case behavior
  • Document defects, inconsistencies, and improvement needs in Jira with clear reproduction steps and recommended corrections
  • Collaborate with Engineers, PMs, Senior PMs, and Technical Consultants to re-test fixes and confirm readiness for deployment
  • Maintain QA test plans, test cases, and validation checklists
  • Identify opportunities to enhance QA coverage, automation, and validation standards

Skill and Qualification Requirements:

  • English proficiency
  • Strong understanding of data structures, file processing, and SaaS technical workflows
  • 2+ years experience in QA, technical support, or data validation role
  • Working knowledge of XML, JSON, CSV, TXT formats
  • Experience with QA methodologies, test case creation, and defect tracking
  • SQL literacy (querying, validation, auditing)
  • Advanced Excel and data validation skills
  • Strong documentation and communication skills
  • Ability to manage multiple concurrent QA cycles
  • Jira and Confluence experience
  • Collaborative mindset working across global teams

Tools and Systems Used:

  • Excel
  • Jira
  • Slack
  • Microsoft Suite & Teams
  • SharePoint
  • Confluence
  • AWS S3 / Log Monitoring
  • VCROM



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