Technical Service Assistant Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description: Manager – Technical Service Assistant Manager (Work Dynamic)

About JLL: JLL empowers you to shape a brighter future. Our team at JLL and JLL Technologies is dedicated to transforming the real estate landscape for a better world by integrating world-class services, advisory, and technology for our clients. We are committed to hiring the most talented individuals and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have extensive experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join us as we shape a brighter way forward.

What This Job Involves: As the Manager – Technical Service Assistant Manager, you will play a pivotal role in executing flawless technical activities and ensuring smooth day-to-day operations. Your leadership skills will be crucial in keeping the company informed about operating and utilities costs. Collaborating with the Engineering Manager, you will monitor invoices for technical services rendered. You will also oversee the maintenance practices of contractors to ensure alignment with manufacturer recommendations and our Preventive Maintenance standards. Additionally, you will manage the repair and maintenance of electrical panels, lighting fixtures, cooling and heating systems, plumbing, water supply, and other equipment and supplies.

Key Responsibilities:

Assist the Engineering Manager/Chief Engineer in the operation of mechanical, electrical, plumbing, fire life safety, and BMS installations at the facility as per GRE OE guidelines.

Manage critical environment operations and preventive maintenance programs.

Maintain logbooks, checklists, and PPM schedules for all M&E installations.

Handle downtime, breakdowns, and incidents, generating reports as needed.

Coordinate ad-hoc M&E setups and ensure contractors follow house rules.

Proactively approach energy management, energy conservation, initiatives, and process improvements.

Oversee purchasing and stock management of spares and consumables.

Track and update work orders, inspections, and closures in the Prism tool.

Liaise with landlords on utility and facility-related matters to ensure 100% uptime.

Ensure compliance with safety standards, GRE OE standards, and manage project coordination with vendors and the FM team.

Manage and lead the technical team to ensure efficient operations and collaboration.

Ensure statutory documentation is up-to-date and compliant with regulations.

Desired or Preferred Experience and Technical Skills:

Strong knowledge of building systems and maintenance practices.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite and facility management software.

Ability to prioritize tasks and manage multiple projects simultaneously.

Willingness to embrace a culture of collaboration and support team members.

Experience with sustainability initiatives and green building practices.

Knowledge of local building codes and regulations.

Familiarity with project management methodologies.

Required Qualifications and Experience:

Tertiary qualifications in BE/B Tech in Electrical Engineering with 5+ years of experience or Diploma in Electrical with 7 years of experience.

Contract administration experience of 3 years or more required.

Knowledge of occupational safety requirements.

Strong PC literacy and proven ability to manage daily activities using various systems.

Demonstrated experience with client reporting and preparation of reports required.

Availability to work 6 days per week on a rotational shift basis.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.