Vice President/ Corporate Vice President

About Credit Saison:

Established in 2019, CS India is one of the country's fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India's huge gap for credit, especially with underserved and under penetrated segments of the population.

Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people.

Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Based in Singapore, over 1,000 employees work across Saison's global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil.

Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan's largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment.

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Key Responsibilities

Strategic Business Partnering

• Act as the HR partner to senior business leaders in the Affording Housing vertical, driving people strategy aligned with business goals.
• Formulating and driving people strategy to support business growth in the Affordable Housing vertical.
• Translate business priorities into HR initiatives across capability building, performance management, succession planning, and employee retention.
• Provide strategic input on organizational design, workforce planning, and leadership development.
• Drive end-to-end performance management and career development processes for the vertical.
• Build a strong leadership pipeline through succession planning and focused talent interventions.
• Partner with L&D team to design and execute capability building initiatives tailored to affordable housing business needs.

Employee Engagement & Culture

• Partner with business teams to design and implement engagement frameworks that improve productivity, morale, and retention.
• Enhance diversity, equity, and inclusion within the workforce.
• Champion cultural alignment by embedding organizational values into the Affordable Housing Direct workforce.
• Monitor attrition and design interventions in collaboration with business leaders to reduce turnover.

Employee Relations & Governance

• Provide HR policy guidance, ensuring consistent interpretation and application across locations.
• Manage and resolve complex employee relations issues; conduct thorough and objective investigations where required.
• Ensure compliance with all statutory, legal, and regulatory requirements across business operations.

HR Excellence & Change Management

• Partner with COEs (Talent Acquisition, C&B, L&D, HR Ops) to deliver seamless HR services to the business.
• Lead HR projects that support business transformation, digitization, and scaling of operations.
• Act as a change agent, supporting business leaders through organizational shifts and expansions.

Skills & Attributes for Success

• Strong experience as an HR Business Partner in financial services, ideally with exposure to Affordable Housing businesses.
• Proven experience in setting up and scaling people practices for Affordable Housing businesses.
• Proven track record of partnering with senior leaders on people strategy in large, distributed teams.
• Deep understanding of HR processes across performance, engagement, capability building, and employee relations.
• Excellent stakeholder management, problem-solving, and conflict-resolution skills.
• Ability to balance strategic thinking with hands-on execution.
• High resilience, adaptability, and business acumen.

Qualifications & Experience

• Postgraduate degree in HR/Management (MBA/PGDM in HR or equivalent).
• 10–15 years of progressive HR experience, with at least 5–7 years in a senior HR Business Partnering role supporting large-scale business teams.