Service Desk Analyst

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Role :- Service Desk Analyst Fresher/Exp min 1 year service desk analyst can applySalary bar :- (0 to 6 month month 5 Lpa (2 +6 Lpa) Location :- Hyderabad (Bahadurpally)Rotational shift More info call or whatsApp HR Sanjana Required Candidate profileQualification: High school, Graduate, Diploma, IT education or comparable IT professionalexperience NOTE...

Manages all performance of the SD Technicians in a 24/7 x 365 call center and carries out thestrategy of the Helpdesk to assure performance as required and defined by the Service DeskManager. Ensures adherence by all SD Technician Staff members to Helpdesk policies andprocedures. Supervises and ensures development of Helpdesk representatives; resolves...

ROLE : Service Desk LeadExp : 8 to 10Location : HyderabadJD:Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. Provide escalation support for complex incidents. Conduct regular team meetings and performance reviews. Maintain and update knowledge base articles....

As a Senior Service Desk Technician to join our IT team andprovide advanced technical support for end users across hardware, software, andnetwork environments. The ideal candidate will have strong troubleshootingskills, excellent communication, and the ability to mentor junior technicianswhile ensuring prompt and efficient service delivery.In this role, you...

We're looking for a Senior Service Desk Technician This role is Office Based, Hyderabad Office As a Senior Service Desk Technician to join our IT team andprovide advanced technical support for end users across hardware, software, andnetwork environments. The ideal candidate will have strong troubleshootingskills, excellent communication, and the ability...

We are seeking a dedicated and detail-orientedService Desk Specialistto join our dynamic team.In this role, you will be responsible for ensuring seamless user compliance and support processes, all while delivering exceptional customer service. You will play a critical role in maintaining operational excellence, assisting a global user base, and fostering a...

We're seeking a Help Desk Technician to join our skilled IT Help Desk Operations team, providing support to local and global internal users. The goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. The role involves supporting both Mac and PC environments, resolving complex technical issues...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Managed...

Job Title: Service Desk EngineerExperience: 3-6 YearsLocation: Hyderabad, IndiaOSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead...