Call Center Executive

1 day ago


Borivli, Maharashtra, India HRDR Full time ₹ 1,80,000 - ₹ 3,60,000 per year
  • Handle inbound and outbound calls related to hospital services, appointments, and patient queries.
  • Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities.
  • Assist patients in scheduling, rescheduling, or canceling appointments.
  • Record and update patient details in the hospital system.
  • Coordinate with various departments for quick resolution of patient concerns.
  • Maintain call logs, reports, and service quality standards.
  • Ensure a polite, empathetic, and professional approach while interacting with patients.

Requirements:

  • Graduate / HSC passed with relevant experience.
  • Minimum 1 year of experience in the hospital/healthcare industry preferred.
  • Excellent communication skills in English, Hindi, and Marathi.
  • Strong telephone etiquette and customer service orientation.
  • Basic computer knowledge (MS Office, Hospital software preferred).
  • Ability to multitask and work under pressure.

Intersted Candidate can share their resume on this number

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Work from home

Language:

  • Hindi (Preferred)

Work Location: In person



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