
Call Center Executive
1 day ago
- Handle inbound and outbound calls related to hospital services, appointments, and patient queries.
- Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities.
- Assist patients in scheduling, rescheduling, or canceling appointments.
- Record and update patient details in the hospital system.
- Coordinate with various departments for quick resolution of patient concerns.
- Maintain call logs, reports, and service quality standards.
- Ensure a polite, empathetic, and professional approach while interacting with patients.
Requirements:
- Graduate / HSC passed with relevant experience.
- Minimum 1 year of experience in the hospital/healthcare industry preferred.
- Excellent communication skills in English, Hindi, and Marathi.
- Strong telephone etiquette and customer service orientation.
- Basic computer knowledge (MS Office, Hospital software preferred).
- Ability to multitask and work under pressure.
Intersted Candidate can share their resume on this number
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Work from home
Language:
- Hindi (Preferred)
Work Location: In person
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