Openings For Technical Support Hindi Voice
3 days ago
Job Responsibilities:
- Deliver high quality customer support via phone, email, chat and social media
- Assist customers in resolving technical issues
- Deliver First Call Resolution (FCR) by resolving customer issues during the first contact
- Maintain high customer satisfaction rate
- Assist customers with RMA activities.
- Hindi speaking is Must.
Qualification:
- Graduate
DESIRED PROFILE:
Excellent communication skills in Hindi and English
- Should have basic knowledge on Operating System (Windows & Mac)
- Should have basic knowledge on Mobile & Tablet Storage
- Basic knowledge on Wireless Networking and Troubleshooting Network related issues
Exceptional Probing Skills
Good Comprehension, Listening and Communication skills
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