System Analyst
2 days ago
Job Title:
Business / Systems Analyst – Customer API & Data Sharing
Experience:
3–7 Years
Employment Type:
Full-Time / Contract
Job Summary
We are seeking a
technical Business / Systems Analyst
with 3–7 years of experience to support a
Customer API and Data Sharing initiative
. This role requires strong hands-on experience in
documenting existing APIs
, gathering
functional and non-functional requirements
, and creating
L0/L1 system diagrams
. The ideal candidate must be comfortable working at the intersection of business and technology.
Key Responsibilities
- Gather, analyze, and document
functional and non-functional requirements
. - Analyze and document
existing APIs
, including data flows and system interactions. - Create and maintain
L0 and L1 diagrams
(system context and high-level architecture). - Work closely with engineering and architecture teams to understand technical systems.
- Produce detailed documentation such as
API specs, process flows, and data mappings
. - Identify gaps, dependencies, and risks in existing API and data-sharing implementations.
- Support stakeholders by ensuring clarity and alignment between business and technical teams.
Required Skills & Experience
- 3–7 years
of experience as a Business Analyst or Systems Analyst. - Strong experience in
functional and non-functional requirement gathering
. - Must have hands-on experience creating
L0 and L1 diagrams
. - Solid understanding of
APIs, system integrations, and data flows
. - Strong technical documentation and analytical skills.
- Excellent communication and stakeholder management abilities.
Good to Have
- Experience with
REST APIs, JSON, Swagger/Postman
. - Exposure to
customer data platforms or data-sharing initiatives
. - Experience in Agile or hybrid delivery environments.
-
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