Tele caller

6 days ago

Chandigarh, Chandigarh, India charms education & immigration services p Full time ₹ 2,16,000 - ₹ 2,40,000 per year
  • Making Outbound Calls – Contact potential or existing customers to promote products, services, or offers.
  • Handling Inbound Calls – Answer queries from customers, provide information, and resolve concerns.
  • Lead Generation – Identify and qualify sales leads through cold calling or follow-ups.
  • Customer Relationship Management – Maintain good relations with existing customers, ensuring satisfaction and loyalty.
  • Explaining Products/Services – Clearly communicate features, benefits, pricing, and promotions.
  • Follow-up Calls – Call customers for feedback, payments, renewals, or to nurture prospects.
  • Maintaining Records – Keep accurate logs of calls, inquiries, customer details, and feedback in CRM or databases.
  • Meeting Targets – Work towards daily/weekly/monthly sales or call volume targets set by management.
  • Handling Objections – Listen patiently, address concerns, and provide convincing responses.
  • Escalation Handling – Transfer complex issues to senior staff or relevant departments when required.

Additional Responsibilities

  • Conducting surveys or collecting market research over calls.
  • Sending follow-up emails, SMS, or WhatsApp messages when needed.
  • Participating in training to improve product knowledge and communication skills.
  • Reporting daily/weekly call performance to supervisors.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Work Location: In person

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