Technical Support Intern

2 days ago

Pune, Maharashtra, India Flynaut Full time

Location: [Pune / Work From Office]
Employment Type: PPO Available

Stipend - Yes

Shift time - 6:30PM to 2:30AM (US Shift)

About the Role
Flynaut is looking for enthusiastic and customer-focused L1 Support Engineers to provide first-line technical support for Microsoft 365 services and desktop environments with good communication skills. This role involves troubleshooting, resolving IT issues, and ensuring a smooth end-user experience across our organization and knowledge of Office365 admin portals. We are also offering internship opportunities for aspiring IT professionals who want to gain hands-on experience in Microsoft 365 and desktop support.

Key Responsibilities

  • Serve as the first point of contact for IT support via email, phone, or ticketing system.
  • Provide basic troubleshooting for Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive).
  • Support desktop environments: Windows OS, device setup, drivers, and peripheral support.
  • Assist with user account management in Azure AD / Office 365 (password resets, license assignment, MFA setup).
  • Escalate complex issues to L2 engineers while documenting troubleshooting steps.
  • Maintain accurate logs of issues and solutions in the ticketing system.
  • Provide end-user guidance on IT policies, best practices, and security awareness.
  • For interns: learn and support under the guidance of senior engineers while building real-world IT skills.

Required Skills & Qualifications

  • Basic knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
  • Familiarity with Windows 10/11, desktop/laptop hardware, and network fundamentals (TCP/IP, DNS, VPN).
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment and provide excellent customer service.
  • For interns: eagerness to learn, basic IT knowledge, and willingness to grow into a support role.

Preferred (Nice to Have)

  • Experience with ticketing systems (e.g., ConnectWise, ServiceNow).
  • Exposure to Intune or other MDM solutions.
  • Knowledge of common troubleshooting tools (Event Viewer, Task Manager, etc.).

What We Offer

  • Opportunity to gain hands-on experience with Microsoft 365 and desktop support in a real-world IT environment.
  • Mentorship from experienced IT engineers.
  • Career growth path from Intern → L1 Engineer → L2 Engineer.
  • Collaborative work environment with continuous upskilling.

Open Roles

  • L1 Microsoft 365 & Desktop Support Engineer (Full-Time)
  • IT Support Interns (Entry-Level)

  • Technical Support Interns

    2 days ago

    Pune, Maharashtra, India ZM Technologies Full time

    Job DescriptionThe Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting, and customer support for IT infrastructure solutions. This role requires hands-on experience across networking, server architecture, security systems, wireless solutions, surveillance, data backup &...

  • Technical Support Interns

    1 week ago

    Pune, Maharashtra, India ZMTechnologies Full time

    The Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting, and customer support for IT infrastructure solutions. This role requires hands-on experience across networking, server architecture, security systems, wireless solutions, surveillance, data backup & recovery, cloud...

  • Technical Support Interns

    2 days ago

    Pune, Maharashtra, India ZM Technologies Full time

    The Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting, and customer support for IT infrastructure solutions. This role requires hands-on experience across networking, server architecture, security systems, wireless solutions, surveillance, data backup & recovery, cloud...

  • Technical Support Interns

    2 days ago

    Pune, Maharashtra, India ZM Technologies Full time

    Job InformationTarget Date11/30/2025Date Opened11/24/2025Job TypeFull timeIndustryIT ServicesWork Experience0-1 yearSalary8-10KCityPune CityState/ProvinceMaharashtraCountryIndiaZip/Postal Code411001Job DescriptionThe Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting,...

  • Technical Support

    2 days ago

    Pune, Maharashtra, India Genius Consultants Full time

    Role & responsibilitiesJob Location: Pirangut, Pune, MaharashtraRole & Responsibility:We are looking for a proactive Technical Support and Training Specialist. The position is split into two main verticals : 1. Internal and external technical training related to our compressors usage, maintenance and monitoring;Daily technical support to our service engineer...

  • Technical Support Engineer

    13 hours ago

    Pune, Maharashtra, India Talent Bee Consulting Full time

    Ideal Candidate2-4 years in Technical Support in Industrial Automation / SPM industryGood communication skills Organisation A well established industrial automation company Role We are seeking a highly motivated and skilled Technical Support Engineer to join our client, a leading Industrial Automation company. The successful candidate will play a crucial...

  • Technical Support Executive

    1 week ago

    Pune, Maharashtra, India Protonlogics IT Solutions Full time

    Technical Support ExecutiveLocation: Kharadi, Pune (onsite)Employment Type: Fulltime Permanent roleShift Timing: 10:00 AM - 7:00 PMMon to Sat – Work From OfficeLooking for Immediate Joiners...Technical Engineer – Support will act as a key point of contact between the company and the customer, ensuring seamless onboarding, successful implementation of...

  • Technical Support Analyst

    2 days ago

    Pune, Maharashtra, India hackajob Full time

    hackajob*is collaborating withBMC Software*to connect them with exceptional tech professionals for this role.We are currently looking for a Technical Support Analyst (TSA) to join our expert support team specializing in the different BMC AMI Product families.In this pivotal role, you will act as the primary liaison between BMC and our customers, delivering...

  • Technical Support Specialist

    4 days ago

    Pune, Maharashtra, India OpenGov Inc. Full time

    Job Summary:The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be...

  • Tech Support Intern

    2 weeks ago

    Pune, Maharashtra, India Internsbee Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Company: AifloLocation: Kondhwa, Pune (On-site)Duration: 3 MonthsStipend: Performance-basedAbout the InternshipWe're looking for Tech Support Interns who are eager to learn and solve real-world technical challenges. As a Tech Support Intern at Aiflo, you'll assist users, troubleshoot technical issues, and ensure a seamless experience across our platform.Key...