
Store Manager
1 day ago
Store Manager
Key DeliverablesStore Operations & Audit / Compliance:
• Adherence of Store Operations in line with pre-defined SOPs
• Ensure that the look and feel of the store is as per guidelines/standards
• Track efficient Cash handling; prevent shoplifting / ensure safety and security
• Visual merchandising as per plan / guidelines
• Inventory and stock management to prevent stock-outs or excess Inventory
• KPI reporting as per guidelines and on-time
Strategic Roll outs:
• Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
• Manage closure of current store during refit & conversion
Profitability:
• To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell
• To ensure required MIS & tracking at CRO levels
• Manage Store expenses are as per plan
• Provide suggestions /feedback to improve store productivity
People Development / Team Management:
• To ensure daily roistering & briefing to outsourced store staff
• Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
• Ensure motivation & development of outsourced store staff
Customer Experience:
• Ensure adherence to CE guidelines
• Manage staff allocation based on demand at point in time
• Personally step in to handle demanding customers
• Provide suggestions for improvements in CE
Function: Sales Reporting To: Zonal Own Retail Manager Job Level: Executive/ Senior Executive
Purpose of the Job Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met.
Key Deliverables
Store Operations & Audit / Compliance:
• Adherence of Store Operations in line with pre-defined SOPs
• Ensure that the look and feel of the store is as per guidelines/standards
• Track efficient Cash handling; prevent shoplifting / ensure safety and security
• Visual merchandising as per plan / guidelines
• Inventory and stock management to prevent stock-outs or excess Inventory
• KPI reporting as per guidelines and on-time
Strategic Roll outs:
• Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
• Manage closure of current store during refit & conversion
Skills Required
• High energy
• Strong process orientation
• Project management skills
• Appreciation of need for Customer Experience delivery
• Building & nurturing partnerships
• Influencing skills
Profitability:
• To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell
• To ensure required MIS & tracking at CRO levels
• Manage Store expenses are as per plan
• Provide suggestions /feedback to improve store productivity
People Development / Team Management:
• To ensure daily roistering & briefing to outsourced store staff
• Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
• Ensure motivation & development of outsourced store staff
Customer Experience:
• Ensure adherence to CE guidelines
• Manage staff allocation based on demand at point in time
• Personally step in to handle demanding customers
• Provide suggestions for improvements in CE
Educational Qualifications
• Must have: Post-graduation, MBA or equivalent Business Management Diploma Work Experience
• Must have: 4-6 years' work experience. At least 2 years in a Retail Business operations role."
Experience LevelMid Level
-
Store Keeper
2 days ago
Kolkata, West Bengal, India THE Mega Mobile Store Full time ₹ 2,40,000 - ₹ 7,20,000 per yearResponsibilities:* Maintain inventory levels* Ensure accurate stock records* Manage store operations* Coordinate with suppliers & customers* Oversee stores maintenanceAnnual bonus
-
Store Manager
2 weeks ago
Kolkata, West Bengal, India Airtel Full time ₹ 6,00,000 - ₹ 12,00,000 per yearD2C.West Bengal>Sales.D2C>Store Manager - D2C>WB-Kolkata-Salt Lake Electronics Complex -Infinity Build.Key Deliverables Store Operations & Audit / Compliance: • Adherence of Store Operations in line with pre-defined SOPs • Ensure that the look and feel of the store is as per guidelines/standards • Track efficient Cash handling; prevent shoplifting /...
-
Store Manager
2 weeks ago
Kolkata, West Bengal, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearD2C.West Bengal>Sales.D2C>Store Manager>WB-Kolkata-Salt Lake Electronics Complex -Infinity Build.Key Deliverables Store Operations & Audit / Compliance: • Adherence of Store Operations in line with pre-defined SOPs • Ensure that the look and feel of the store is as per guidelines/standards • Track efficient Cash handling; prevent...
-
Store Manager
2 days ago
Kolkata, West Bengal, India Gioia Full time ₹ 6,00,000 - ₹ 18,00,000 per yearOverall Mission:The Store Manager will be responsible for operating Gioia's Kolkata Airport boutique, ensuring superior customer service, driving sales growth, managing staff, compliance and maintaining operational excellence in line with Gioia's luxury positioning.The mission is to manage the store on a day-to-day basis to increase sales, deliver a seamless...
-
Store Manager
2 days ago
Kolkata, West Bengal, India Subhayan Das Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAs the Store Manager of a premium women's fashion showroom, candidate will be responsible for leading the store's operations, delivering exceptional customer service, maintaining the brand's high standards in visual merchandising & team performance.
-
Store Manager
2 weeks ago
Kolkata, West Bengal, India Aditya Birla Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob PurposeThis position is required to deliver revenues, provide best-in-class customer service, motivate store sales team and manage all store operations as per Company guidelines.Job Context & Major ChallengesIndependent store sales, operations and team managementCoordinate closely with HO for stocks, collaterals, reimbursements, reportsInputs to drive...
-
Store Operations Manager
2 weeks ago
Kolkata, West Bengal, India Airtel Full time ₹ 2,50,000 - ₹ 7,50,000 per yearD2C.West Bengal>D2C>Store Operations Manager>WB-Kolkata-Salt Lake Electronics Complex -Infinity Build.Key Deliverables Store Operations & Audit / Compliance: • Adherence of Store Operations in line with pre-defined SOPs • Ensure that the look and feel of the store is as per guidelines/standards • Track efficient Cash handling; prevent...
-
Assistant Store Manager
1 week ago
Kolkata, West Bengal, India Pallavi Poddar Official Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionPallavi Poddar Official is a designer couture label based in Kolkata, founded by Pallavi Poddar, a certified designer from NIFT Kolkata and a former corporate banker. Launched in 2019, the label has gained significant recognition, with collections showcased at prestigious events such as Lakme Fashion Week and "Shaadi By Marriot". Known for...
-
Grocery Store Manager
7 days ago
Kolkata, West Bengal, India Proviso Full time ₹ 3,00,000 - ₹ 4,80,000 per yearThe Grocery Store Manager oversees daily store operations, ensuring efficiency, profitability, and excellent customer service. Responsibilities include managing inventory, supervising staff, maintaining store standards, and ensuring compliance with company policies.Key Responsibilities:Oversee store operations, sales, and customer service.Manage inventory,...
-
Store Manager
2 days ago
Kolkata, West Bengal, India D2 International Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKRA:Lead & train staff, foster luxury service cultureDrive sales, clienteling & in-store eventsDeliver exceptional customer experience & brand trustManage operations, inventory & visual merchandisingTrack KPIs & business trends for growthAnnual bonus