Travel Operations Executive in Bangalore

1 day ago

Bengaluru, Karnataka, India Vacays Leisure Travel Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Respond to customer inquiries regarding customized international travel plans via phone, email, or WhatsApp.
  • Understand customer preferences and suggest suitable destinations, hotels, flights, and activities.
  • Coordinate with internal tools and destination experts to build customized itineraries.
  • Share itineraries with customers, incorporate feedback, and support the conversion process.
  • Maintain accurate records of customer interactions and lead status in the CRM.
  • Support the booking team in finalizing travel components (flights, hotels, transfers, etc.).
  • Ensure timely follow-ups and high levels of customer satisfaction throughout the process.

About Company: We operate in the FIT leisure travel business, providing customized/personalized vacations to our customers using an AI-driven platform.

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