Receptionist & telecalling
2 weeks ago
- Greet and assist patients, visitors, and relatives in a courteous and professional manner.
- Manage patient check-in and check-out processes.
- Schedule, confirm, and manage doctor's appointments.
- Answer incoming phone calls and route them to the appropriate department/person.
- Provide information regarding hospital services, policies, and procedures.
- Collect and verify patient details, maintain records, and update patient information in the system.
- Coordinate with doctors, nurses, and other hospital staff for smooth patient flow.
- Handle billing inquiries, registration forms, and initial documentation.
- Maintain confidentiality of patient records and sensitive information.
- Monitor the reception area to ensure it is clean, organized, and welcoming.
- Assist in administrative tasks such as filing, photocopying, and managing correspondence.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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