Linux Administrator

2 days ago

Chennai, Tamil Nadu, India Optum Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles & Responsibility:

  • Continuously analyse monitoring data to identify areas for infrastructure optimization and implement best practices that enhance system reliability and efficiency across diverse environments.
  • Collaborate with cross-functional teams to ensure monitoring configurations align with evolving business needs and technology landscapes.
  • Observing servers, network devices, apps and other essential systems to make sure they are running as expected.
  • Establishing and managing documentation for network equipment, servers, monitoring software, configurations, processes, and troubleshooting procedures.
  • Maintain high system availability via monitoring and proactive issue resolution.
  • Demonstrable understanding of critical server and Infrastructure technologies, as well as the capacity to incorporate this knowledge into Problem, Incident and Change request creation.
  • Utilize monitoring tools to track performance and availability of applications and determine trends. Ability to coach others in learning this technology.
  • Manage the all-important, incident management communications process.
  • Translate operational requirements into monitoring actions.
  • Performing routine maintenance support tasks such as patching, updates, and backups.
  • Coordinate the response of several on-call organizations to address detected anomalies in the enterprise.
  • Make a significant contribution to the incident response procedures that regulate the team, constantly seeking to reduce our response time and time to resolution metrics by valuable minutes.
  • Owns and drives continual improvement of the ITSM Management and its processes as well as its documentation
  • Share your exceptional, hard-earned knowledge of operations excellence with the rest of your peers.
  • Working with other teams, vendors, and third-party providers to resolve network-outage problems

Mandatory Skills:

  • Bachelors degree in computer science, or a related technical field
  • Be curious and have a deep desire to learn and possess the self-discipline to do so
  • Knowing your audience (peer organizations, other staff, management, etc.), be able to communicate exceptionally well in both oral and written forms.
  • 4+ year experience with network and systems operations – either in a NOC capacity, or other enterprise-class support capacity.
  • Experience with troubleshooting Windows and Linux based servers and services (Windows Server, CentOS, RHEL, SUSE, Ubuntu, etc.)
  • Have experience working in a team setting; success is a team activity, and we're committed to winning it.
  • Prior experience with enterprise-class monitoring and management systems (Nagios, Splunk, SolarWinds, Cisco, Interlink etc.).
  • Experience with any ticketing software such as JIRA and Service Now to develop and maintain Incident & Change Management.
  • Hands-on experience with at least one programming or scripting language.
  • Able to work scheduled shift rotations (rotation will include weekends and holidays)

Even Better:

  • Bachelor's Degree with CCNA, Windows/Linux Administrator Certifications.
  • 4+ years of industry experience as a Technical Operations Centre/Network Operations Centre Analyst.
  • Prior experience with enterprise-class monitoring and management systems (Prometheus, Nagios, Solar winds, Splunk etc.)
  • Experience working with business intelligence and reporting tools.
  • Experience on monthly patching activity of Windows and Linux servers.
  • Must have prior experience working in a war room setting with teams on high-priority tickets.

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