Vice President

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities/Responsibilities

• Collaborate with stakeholders to identify change requirements and develop implementation plans, including associated resourcing (skills and capacity)
• Ensure the integrity of services, and deliverables provided by third party service providers into the team
• Run regular leadership meetings to provide updates, gather insights, and ensure oversight of change initiatives. This includes supporting monthly executive forums, weekly status updates, tracking of benefits etc to support prioritisation and decision making.
• Assist Finance Change Portfolio Management through maintaining an overview of all change initiatives within the Finance Operations area, ensuring alignment with the broader M&G Change Management Programmes
• Deliver MI on Resource Management enabling leadership team to assess and understand resource requirements for change initiatives and BAU activities, including conducting capacity analysis to identify and address staffing gaps.
• Ensure smooth transition and adoption of changes within the Finance Operations team.
• Develop and maintain design principles for core Finance Operations systems and processes, as well as develop templates to facilitate consistent and complete impact assessments for change initiatives
• Lead and manage change initiatives to improve finance operations processes and systems (through rigorous impact assessments and enforcement of design principles).
• Monitor and evaluate the impact of changes on finance operations performance.
• Provide training and support to team members during change implementation
• Develop and foster a change culture of continuous improvement
• Demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.