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Duty Manager

2 weeks ago

Borivli, Maharashtra, India Cushman & Wakefield Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Title

Duty Manager

Job Description Summary

Job Description

Shift Responsibilities (Applicable to All Duty Managers)

  • Check emails and follow up on open complaints with vendors for closure.
  • Attend vendor staff briefings and cross-check manpower with attendance registers.
  • Sign General and Height Work Permits.
  • Conduct daily rounds of campus, common areas, and washrooms.
  • Prepare and share scheduled inspection reports (Terrace, Basement, Car ramp, Staircase, Stores, etc.).
  • Attend and contribute to Shift Briefings.
  • Coordinate with licensees on operation-related work and cross-check schedules.
  • Verify vendor daily reports, log complaints in Asset Infinity, and ensure timely closure of soft services.
  • Arrange logistics for CTC Promotional Activities, Nirlon Food & Lifestyle Events, and other licensee programs.
  • Assist with assembly area setup, pest control, fire drills, and manpower arrangements.
  • Provide operational support for licensee events (Family Day, Pride Walk, Floor Inaugurations, VVIP visits).
  • Monitor and check façade leakages in licensee premises.
  • Support licensee fit-out material shifting through designated routes.
  • Distribute Diwali gifts to licensees and in-house vendors.
  • Supervise canteen area cleaning and hygiene standards.
  • Coordinate with the Medical Center for operations.
  • Handle issues related to animals, birds, and reptiles within the premises.

Skills & Competencies

  • Strong facility and vendor management skills.
  • Excellent organizational and coordination abilities.
  • Proficient in inspections, audits, and compliance reporting.
  • Strong communication and stakeholder engagement skills.
  • Ability to handle operational challenges in real time.

Qualifications & Experience

  • Graduate in Facility Management, Engineering, or equivalent field.
  • 3–5 years of experience in facility/operations management.
  • Experience handling vendors, audits, and large-scale property operations.
  • Familiarity with tools like Asset Infinity for complaint and service tracking.
INCO: "Cushman & Wakefield"