Assistant General Manager Operations

3 days ago

Delhi NCR, India Anil Chandiramani & Associates Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Title:

Assistant General Manager - Operations

Reporting:

GM - Commercial & Operations

Role & responsibilities

  • Achieving goals as per defined SLAs with the customers
  • Leading discussions with team and customers of the facility such as airlines, shippers, consignees, forwarders, CHAs, and similar entities
  • Ensuring customer satisfaction through effective Customer Relationship Management and Client Coordination
  • Managing the operations of the unit efficiently and effectively
  • Ensuring quality of services being provided
  • Manpower planning and deployment of appropriate staff for various activities as per organizational requirements
  • Preparing and managing the Operations budget
  • Identifying new business avenues and opportunities for expanding company operations
  • Ensuring customers are met regularly and their service issues are resolved on time.
  • Managing HR and IR-related matters within defined parameters, including liaison with government authorities and airport operators as advised by management
  • Ensuring regulatory and statutory requirements are implemented
  • Overseeing day-to-day operations
  • Responsible for ensuring safety in respective areas of operations

Competencies Required

  • Inspires co-workers to attain goals and pursue excellence
  • Manages the process of innovative change effectively
  • Strong team-leading skills
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Identifies opportunities for improvement and makes constructive suggestions for change
  • Remains at the forefront of emerging industry practices

Accountability

  • Meeting customer airline requirements and adhering to SLAs as per contract
  • Ensuring smooth running of operations in line with agreed policies and procedures
  • Maintaining safety standards and ensuring safety in operations areas

Authority Functional Authority:

  • Meeting with airline customers
  • Interacting with regulatory bodies (e.g., Customs) and attending meetings on behalf of the organization
  • Approving leave for reportees
  • Initiating infrastructure changes and additional infrastructure requirements
  • Manpower planning for new carriers or business
  • Attending seminars/workshops related to trade

Preferred candidate profile

  • Minimum 12 years of work experience in relevant industry: Logistics, Supply Chain, or Cargo Handling Operations
  • PGDBM / MBA (Operations / SCM / Marketing)
  • BE / B.Tech, Cargo Operations
  • Cargo Handling Operationsrelated certifications

  • Assistant Manager

    2 weeks ago

    Delhi, Delhi, India Legal operations Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Requisition Id: As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • General Manager

    1 week ago

    Delhi, NCR, India Pacific OneHealth Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: General Manager Supply Chain Department: Supply Chain & ProcurementLocation: Corporate Office / Hospital Network @ GhaziabadReports To: Chief Operating Officer (COO) / Group Head Operations Industry: Healthcare /Hospital Chain Position Summary: The General Manager – Supply Chain will be responsible for the end-to-end supply chain and procurement...

  • Assistant Manager Security

    2 weeks ago

    Delhi, Andhra Pradesh, India Legal operations Full time ₹ 45,00,000 - ₹ 90,00,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.   Role name and descriptionAssistant Manager - Security LeadThe Assistant Security Officer will oversee security operations...

  • Assistant Manager

    3 weeks ago

    Delhi, Delhi NCR, India Mepa2z Llp Full time

    Job Description Job Title: Assistant Manager Compliance and Operations Location: New Delhi, India Position Overview The Assistant Manager Compliance and Operations will play a key role in managing the end-to-end operational workflow of the Category III AIF and ensuring regulatory compliance with SEBI, fund documentation, and internal governance standards....

  • Assistant General Manager- Operations

    2 weeks ago

    Delhi, India Whatjobs IN C2 Full time

    Position: AGM- F & B operations Experience: 7+ Years Location: Pacific Mall, Delhi About :Dave & Buster's is a premier entertainment destination that combines dining and gaming experiences under one roof. Guests can enjoy a vibrant atmosphere featuring a wide array of interactive arcade games, immersive virtual reality experiences, and high-energy sports...

  • Personnel Assistant to the General Manager

    6 days ago

    New Delhi, India Fine Destination Pvt Ltd Full time

    About Fine DestinationFine Destination is a dynamic travel and operations consultancy with a growing study abroad consultancy. We are looking for a reliable Personnel Assistant to support our General Manager in the UK, managing contracts, paperwork, communications, and cross-team coordination.Job SummaryThe Personnel Assistant will support the General...

  • Personnel Assistant to the General Manager

    4 days ago

    New Delhi, India Fine Destination Pvt Ltd Full time

    About Fine Destination Fine Destination is a dynamic travel and operations consultancy with a growing study abroad consultancy. We are looking for a reliable Personnel Assistant to support our General Manager in the UK, managing contracts, paperwork, communications, and cross-team coordination.Job Summary The Personnel Assistant will support the General...

  • General Operations

    3 days ago

    Delhi, India Mantra Care Full time

    **Operations Responsibilities**: - Provide inspired leadership for the organization. - Make important policy, planning, and strategy decisions. - Develop, implement, and review operational policies and procedures. - Assist HR with recruiting when necessary. - Help promote a company culture that encourages top performance and high morale. - Oversee...

  • General Manager Operations

    2 weeks ago

    Delhi, India Samskara Resort & Spa Full time

    Company Description Samskara Resort, located in Jaipur, is a luxury boutique wellness resort dedicated to yoga, meditation, and holistic wellness. Designed to help guests detox, de-stress, and rejuvenate mind, body, and soul, the resort is nestled in a serene Amla orchard with 300 trees. Established in 2019, Samskara has grown to include locations in Pushkar...

  • General Manager Operations

    2 weeks ago

    Delhi, India Samskara Resort & Spa Full time

    Company Description Samskara Resort, located in Jaipur, is a luxury boutique wellness resort dedicated to yoga, meditation, and holistic wellness. Designed to help guests detox, de-stress, and rejuvenate mind, body, and soul, the resort is nestled in a serene Amla orchard with 300 trees. Established in 2019, Samskara has grown to include locations in Pushkar...