Corporate Action Specialist

A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Overview

To assist members of the corporate actions team with the project management of payments (e.g., dividends, interest, and trust distributions) and project manage minor/less complicated payments under supervision of a project manager/team leader.

Key Accountabilities and main responsibilities

Strategic Focus 

• You'll be working in the Corporate and Income section. We are responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. As a strong member of the team you will work closely within the integrated value chain and our global / international interfaces.
• Understanding of various Corporate Action processes includes both all types of Mandatory and Voluntary Corporate Actions.
• Understanding of processing for various Corporate Action notices.
• Should have knowledge of break resolution related to any Corporate Action Breaks
• Should have sound knowledge of using various third party instruments like Bloomberg, Reuters, IDC etc.
• Reconciliation to ensure all the activities processed are correct and break resolution as necessary.
• Analyse and identify discrepancies between client's position and clearing agents with good
• troubleshooting skills.
• Taking ownership for all the deliverables being sent out by the team with proper review checks and should be able to facilitate discussions and reach decisions.
• Ensuring back-ups are in place for a smoother process flow in case of absences in the team.
• Liaison effectively with team members, internal groups and external counterparties to resolve discrepancies in a timely and efficient manner there by acting as a key subject matter expert and mentor to other junior level employees.
• Should be able to handle critical queries/issues and escalate on a timely manner.
• Ensuring deliverables are adhered to as per agreed SLAs.
• Ensuring the processes are in adherence with SOPs and the same are updated as required.
• Should be capable of adding and reviewing various control checks.
• Understand and minimize risks associated with cash and position mismatches related to Corporate Actions.
• Issue escalation and resolution on a timely manner.
• Respond quickly and accurately to queries in a high volume, time sensitive trading environment.
• Prioritize time accordingly to action on breaks.
• Developing action plans for resolution of outstanding issues.
• Ability to work on ad-hoc activities.
• Should have the ability to maintain various MIS reports.

Operational Management 

• Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty.
• Conducting risk assessments and applying risk categories to new counterparties.
• Prepare documentation, process transactions, and perform other tasks related to control and reconciliation.
• Monitor and process pending items, correcting discrepancies.
• Launch investigations, provide information and compose correspondence.
• Increase efficiencies by utilizing technology.
• Understand risks and apply this knowledge to risk metrics.
• Identify and resolve technical issues with reconciliation tool and file management.

People Leadership 

• Should be able to handle the team in absence of a Team Lead.

Governance & Risk 

• Maintain level of accuracy
• Complete assigned task as per provided SLA.

Competencies

• Demonstrated high level of initiative, motivation, and organisational skills
• Analytical and problem-solving skills
• Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment.
• Qualification in business/financial markets/law/securities industry desirable
• Respond quickly and accurately to queries in a high volume, time sensitive trading environment.
• Issue escalation and resolution on a timely manner.
• Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes.
• Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting
• Identify and drive process improvement and efficiency initiatives across the line of business
• Manage escalations and seek to resolve them to the satisfaction of the customer and client
• Ensure to be compliant with legal, regulatory, policy and business requirements Prioritize time accordingly to action on breaks.
• Issue escalation and resolution on a timely manner.
• Respond quickly and accurately to queries in a high volume, time sensitive trading environment.
• Prioritize time accordingly to action on breaks.
• Developing action plans for resolution of outstanding issues.
• Ability to work on ad-hoc activities.
• Should have the ability to maintain various MIS reports.

*The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

• 4 - 8  years' experience in Financial / Capital Markets, preferably in Transfer Agency operations with Basic Knowledge of Capital Markets / Financial Market product.
• Excellent presentation and communication skills (written and verbal)
• experience in financial services
• command of Microsoft Excel / Power Point / Word / Outlook
• Exhibits high level client service skills
• Excellent problem-solving skills both independently and supporting others.
• Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines
• Open for changes; understand status quo and challenge today's setup with proposals on how to do it better
• Macro/Automation/robotics experiences
• Risk awareness; understand when to escalate and involve superiors
• motivated, self-directed and driven (always staying up to date and improving)
• The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA.