Mainframe - SRE

Position Type :

Type Of Hire :

Mainframe SRE

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Team

We are looking for experienced Software Engineers to join our team and make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. We are looking for people who operate like owners, love to learn, have grit, and operate with integrity and empathy. Adaptive learners who enjoy sharing their diverse perspectives and challenge assumptions will fit well in our team.

FIS technology powers the world's economy and our teams bring innovation to life. If you are ready to start learning, growing, and making an impact with a career in fintech, we encourage you to apply. Are you FIS?

What You Will Be Doing

• Design and maintain monitoring and alerting solutions for infrastructure, application performance, and user experience.
• Implement automation tools and processes for routine tasks, scalable infrastructure, and seamless deployments.
• Ensure reliability, availability, and performance of applications and services, minimizing downtime and optimizing response times.
• Lead incident response, including identification, triage, resolution, and post-incident analysis.
• Conduct capacity planning, performance tuning, and resource optimization in collaboration with development and operations.
• Collaborate with security teams to implement best practices, perform vulnerability assessments, and ensure compliance.
• Manage deployment pipelines, release processes, and configuration management for consistent, reliable deployments.
• Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis.
• Create and maintain documentation, runbooks, and knowledge base articles, promoting knowledge sharing.
• Develop and test disaster recovery plans, backup strategies, and failover mechanisms.
• Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response.
• Participate in on-call rotations, providing 24/7 support for critical incidents and coordinating resolution and follow-up.

What you Bring

• 4+ years of hands-on experience in software development roles using Unisys COBOL, SQL, Embedded SQL, COBOL, JCL, CL, DDS, DDL, BMS, CICS, JES, HTML,
• 3+ years working on large-scale, client-facing, enterprise production software.
• Strong English communication and collaboration skills.
• Proficiency in modern development architectures (web, API), cloud platforms (AWS, Azure, Google Cloud), and infrastructure as code (Terraform, Ansible).
• Experience with monitoring and logging tools (Prometheus, Grafana, DataDog, New Relic, Splunk, SumoLogic, ELK Stack), including dashboards and alerts.
• Skilled in incident management (response, triage, RCA, post-mortem) and troubleshooting complex technical issues.
• Proficiency in scripting languages (Python, Bash) and automation tools.
• Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps).
• Familiarity with Application Performance Monitoring (APM) and Real User Monitoring (RUM) tools.
• Commitment to continuous learning, adaptability, and operational excellence.
• Proficiency in multiple programming languages: C#, Java, Python, JavaScript, Visual Basic, SQL+, Oracle PLSQL.
• Experience building FinTech, payment, or banking systems, including API design and third-party integration.
• Familiarity with Agile environments, especially with bi-monthly production releases.
• Knowledge of FIS products/services and the broader Financial Services Industry.
• Experience with development tools: V7.4, Eclipse, Visual Studio, Azure DevOps, MDCMS, Git, Microsoft Office (Visio, RDi, X Analysis, Hawkeye, CheckMarx).
• Understanding of OS/400 and Windows 11 operating systems.
• Demonstrates judgment, flexibility, and a solutions-oriented mindset.
• Takes ownership of engineering and product outcomes.
• Action-oriented self-starter with strong execution skills.
• Excellent interpersonal, negotiation, and influencing skills.
• Penchant for excellence, intellectual curiosity, and continuous improvement.
• Quickly establishes credibility with colleagues and partners.
• Embodies and delivers the firm's values: Win as one team, Lead with integrity, Be the change.

What We Offer You

• A voice in the future of fintech.
• Continuous learning and development.
• Collaborative work environment.
• Opportunities to give back.
• Competitive salary and benefits.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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