Analyst - Cummins CARE Operations

Job SummaryThe Analyst – Cummins CARE provides multi-channel customer support (phone, email, and chat) to end-users, distributors, and dealers, ensuring timely issue resolution and accurate documentation. The role involves resolving routine inquiries using Cummins processes and systems, escalating non-routine cases, and identifying opportunities to improve...

Job SummaryThe Analyst – Cummins CARE Operations provides multi-channel support (phone, email, chat) to end-users, distributors, and dealers, ensuring efficient resolution of customer queries and accurate documentation in Cummins systems. The role involves managing subscription operations for Cummins-owned products, coordinating with cross-functional...

Job SummaryThe Analyst in Cummins CARE Operations provides routine support to customers—including end-users, distributors, and dealers—across multiple communication channels. This role ensures timely resolution of customer inquiries, accurate documentation of interactions, and collaboration with internal teams to improve customer experience. The position...

Job SummaryThe Analyst in Cummins CARE Operations provides routine support to customers—including end-users, distributors, and dealers—across multiple communication channels. The role ensures accurate documentation of inquiries, prompt resolution of routine issues, and escalation of non-routine issues. This position also contributes ideas for process...

Job SummaryThe Analyst in Cummins CARE Operations provides routine support to customers, including end-users, distributors, and dealers—through multiple communication channels. This role ensures accurate documentation of interactions, timely resolution of routine inquiries, escalation of non-routine issues, and contribution to process improvement...

Job SummaryThe Analyst in Cummins CARE Operations provides routine support to customers—including end-users, distributors, and dealers—across multiple communication channels. The role ensures timely resolution of routine inquiries, accurate documentation of interactions, escalation of non-routine issues, and contribution to process improvements. This...

Job SummaryThe Analyst in Cummins CARE Operations provides routine support to customers—including end-users, distributors, and dealers—across multiple communication channels. The role ensures timely resolution of routine inquiries, accurate documentation of interactions, escalation of non-routine issues, and contribution to process improvements. This...

Job SummaryThe Analyst in Cummins CARE Operations provides routine support to customers—including end-users, distributors, and dealers—through multiple communication channels. This role ensures accurate documentation of customer interactions, timely resolution of routine inquiries, escalation of non-routine issues, and contribution to process improvement...

DESCRIPTIONJob SummaryThe Analyst in Cummins CARE Operations provides routine support to customers—including end-users, distributors, and dealers—across multiple communication channels. This role ensures timely resolution of customer inquiries, accurate documentation of interactions, and collaboration with internal teams to improve customer experience....

This role provides end-to-end support for technical service events, including customer communication, work order processing, scheduling, and invoicing. The coordinator works closely with service teams and global stakeholders to ensure timely and accurate execution of service operations. The position requires strong problem-solving skills, comfort with IT...