Head Accounts Receivable

Job Title: Head Accounts Receivable

Department: Finance & Accounts

Location: Vapi

Industry: Medical Devices / Healthcare Technology

Role Summary

The Head of Accounts Receivable will lead the global receivables, credit control, support in dealer financing/bill discounting operations across all regions and subsidiaries. This role ensures efficient cash flow, optimized working capital, and robust credit governance for both domestic and international operations.

The incumbent will drive automation, digitalization, and financing initiatives (such as dealer financing and bill discounting) to strengthen liquidity and support the companys aggressive growth in India and overseas markets.

Key Responsibilities

A. Receivables Management (Domestic & International)

• Oversee end-to-end AR operations across 35+ global subsidiaries including India and export from India.
• Review Aging Reports, drive collection targets, and monitor DSO for each region and business vertical.
• Implement centralized visibility dashboards for global receivables with region-wise and entity-wise performance tracking.
• Support in Dealer on-boarding w.r.t. financial capacity.
• Coordinate with Sales Team to align AR policies and ensure consistent global practices.
• Ensure accurate and timely invoicing, collections, and account reconciliations across all geographies.

B. Credit Control & Risk Management

• Develop, enforce and monitor strong global credit policies, customer credit ratings, and approval workflows.
• Conduct periodic credit risk reviews and establish clear credit exposure limits by region and customer category.
• Collaborate with Sales, Legal, and Commercial teams to formalize credit agreements, security instruments, and collateral management.
• Proactively identify high-risk accounts and recommend corrective action or provisioning.

C. Team Leadership & Coordination

• Manage and mentor AR team and credit managers.
• Build a high-performing, analytics-driven team culture focused on cash realization and customer engagement.
• Ensure cross-border alignment with Sales, Customer Service, Treasury, and Legal teams for dispute resolution and credit governance.

D. Support in Dealer Financing & Bill Discounting

• Support in dealer financing programs in coordination with treasury team to enable faster collections and improved dealer liquidity.
• Support in manage bill discounting / invoice financing arrangements to optimize working capital.
• Monitor dealer financing utilization, overdue positions, and bank exposure limits.

E. Cash Flow Planning & Forecasting

• Prepare monthly cash inflow forecasts
• Provide early warning indicators for cash flow gaps and advise on remedial measures.

F. Reconciliation & Compliance

• Ensure timely reconciliation of customer accounts and manage credit/debit notes.
• Oversee global AR consolidation and ensure compliance with Ind AS / IFRS standards.
• Support statutory, internal, and global audits with schedules, confirmations, and documentation.
• Drive periodic provisioning for doubtful debts and maintain transparency in AR reporting.

G. Process Excellence & Automation

• Lead automation of AR processes using ERP systems (SAP) and integrate with CRM and banking platforms.
• Implement AI/analytics-driven dashboards for real-time receivables visibility and DSO tracking.
• Standardize global AR processes and documentation across subsidiaries.
• Collaborate with the IT and Transformation teams to implement e-invoicing, automated reminders, and dispute management tools.

3. Key Performance Indicators (KPIs)

• Global DSO (Days Sales Outstanding) by region and product division
• Collection Efficiency % and Overdue %
• Dealer Financing Utilization vs. Allocation
• Bill Discounting Cost Optimization
• Bad Debt % / Provision Coverage
• Cash Repatriation Timeliness
• Audit Compliance & Reconciliation Accuracy

4. Qualifications & Experience

• Education: Chartered Accountant (CA) / MBA (Finance)
• Experience: 15+ of years of total experience and currently working as senior leadership role managing global AR or Credit Control in the Medical Devices / Healthcare / Manufacturing sector is favourable.

• Preferred Exposure:

• Global multi-entity receivables management

• Dealer financing and structured trade finance
• SAP
• Working knowledge of foreign exchange regulations

5. Behavioural Competencies

• Strong strategic thinking and analytical skills
• Ability to manage cross-functional and multicultural teams
• Excellent stakeholder management and negotiation skills
• High degree of integrity, ownership, and decision-making
• Passion for automation, process excellence, and digital finance transformation