Sales Executive

4 days ago

Mumbai Navi Mumbai Panvel, India Geocon Products Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description

Position: Sales Executive B2B (Chemicals & Raw Materials)

Sector: Chemicals, Pharma Ingredients, Paint Raw Materials, Pigments, Solvents

Location: Navi Mumbai

Role Objective

To develop and manage B2B sales of industrial chemicals while ensuring effective client communication, order management, and business growth.

Key Responsibilities

1. Client Communication

  • Contact clients via telephone and email to secure orders.
  • Maintain and develop relationships with existing customers.
  • Address customer inquiries and requirements promptly.
  • Generate leads and acquire new clients.
  • Negotiate and close deals to meet sales targets.

2. Order Management

  • Coordinate with customers for order processing and delivery.
  • Ensure timely follow-up on orders and keep customers updated on order status.

3. Business Development

  • Identify and target potential new customers.
  • Develop and implement strategies to expand the customer base in the Coatings, Inks, Construction, and Food industries.

4. Payment Tracking

  • Monitor outstanding payments and follow up with customers to ensure timely payment.
  • Resolve any payment-related issues in coordination with the finance team.

5. Customer Service

  • Provide exceptional customer service to retain and grow customer relationships.
  • Address and resolve customer complaints professionally and promptly.

Qualifications & Experience

  • Education

  • B.Sc. (Chemistry preferred) or Diploma in Chemical Engineering (preferred)

  • BCom or BMS may also be considered for candidates with strong sales skills.

  • Experience:

  • 2–5 years of experience in B2B sales of chemicals, food ingredients, enzymes, pigments, or solvents.

Skills & Competencies

  • Knowledge of industrial chemicals, Oil & gas
  • Excellent communication, negotiation, and presentation skills.
  • Strong customer relationship management skills.
  • Proficiency in MS Office, CRM tools, and digital reporting platforms.
  • Willingness to travel extensively (30–40% of the time).

Key Performance Indicators (KPIs)

  • Achievement of monthly/quarterly sales and revenue targets.
  • Number of new clients acquired and growth in existing accounts.
  • Timely follow-up and closure of payments.
  • Customer satisfaction scores and complaint resolution turnaround time.

Compensation & Benefits

  • Competitive salary package with performance-based incentives.

Travel allowances, mobile/internet reimbursement, and performance bonus.

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