Engineer, Quality Assurance

COMPANY PROFILE

Bain & Company is one of the top management consulting firms in the world that helps the world's most ambitious change makers define the future.

Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business-function hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of "shared innovation, seamless execution," underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

PROFILE SUMMARY

This position is part of an agile team and will test the software applications developed by that team. It includes planing and conducting the testing and then reporting the test results. This position is expected to understand and perform different types of testing including: manual, exploratory, API, automated regression, and performance testing. The position works closely with QA Manager, Senior QA and team to implement the QA process and initiatives; and with TSG Project Managers, Development Managers and customer Project Managers to develop and execute test plans. The QA engineer works with the same individuals to assist in the development of user acceptance test plans. This role actively participates in broader QA initiatives with some guidance.

RESPONSIBILITIES

Requirement, Project and Business understanding (20%)

• Develop deep expertise in testing and the business functions (developing knowledge of how Bain works, how applications integrate, and subject matter expertise to provide more thoughtful test plans and more thorough testing)
• Build a thorough understanding of the development life cycle.
• Support team on common QA methodologies, tools, and processes, with guidance

Test planning, design, execution and defect management (50%)

• Development comprehensive functional and regression test plans that incorporate systematic testing of core functionality as well as assessments of the user interface and process flow.
• Able to support on multiple types of testing like API, Cross browser testing or others.
• Assist the TSG and customer Project Managers in the development of user acceptance test plans.
• Supports test data and test environment related activities
• Participate in the testing of all applications as necessary to support Infrastructure initiatives that include server and client operating systems patches and upgrades, new server or client software that interacts with applications supported by the Application Development team and new hardware deployments.

Collaboration (10%)

• Provide input into application test strategy, including amount of manual, exploratory, and automated tests, working with both QA leadership and scrum team
• Raise concerns, roadblocks, and impediments to scrum team and management in a timely manner
• Participates fully in all scrum ceremonies, including sprint reviews
• Help scrum team ensure sprint goal is met, including activities outside QA function when requested
• Support application deployment as necessary
• Take ownership

Automation (10%)

• Able to set up and refine predesigned test automation framework as per project's need.
• Work along with developer to set up and maintain source control as well as pipelines for automated test cases in CI/CD.

Leadership (10%)

• Take ownership of test deliverables of the project.
• Lead or assist in initiatives within the QA team. In the process, demonstrate leadership and superior teamwork.
• Mentor and train new associates in the testing community and support their onboarding.

QUALIFICATIONS & EXPERIENCE

• Proven 3–5 years of hands-on experience in Quality Assurance or a closely related domain, with a strong track record of delivering high-quality outcomes.
• Strong knowledge of common software QA methodologies, tools, and processes.
• Good Knowledge of any of the programming language like Java, JavaScript, Python, C# with a test automation tool
• Experience with test automation components like Selenium Web-driver, Junit, TestNG, Cucumber and Extent reports
• Understanding of Rest API testing with working knowledge in any one tool API testing tool. (Postman, SOAP UI, Swagger UI)
• Working knowledge of test management tool
• Strong written and verbal communication skills
• Ability to establish trusted partnerships with product heads, and executive level stakeholders
• Comfort with agile operating models
• Attention to detail and aptitude for analytical problem resolution
• Strong critical thinking skills
• Demonstrated interest in and aptitude for technology
• Ability to work independently and with teams

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 15 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents.