Business Analyst – ERP

2 days ago


Kolkata metropolitan area West Bengal, India Crystal Group Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Crystal Cold Chain is building India's next-generation logistics backbone. With a nationwide presence in cold storage and transport, we partner with leading FMCG, food, and quick commerce companies. We are in a high-growth phase and investing in strong systems and processes to scale efficiently. Joining us means being part of a fast-growing, process-driven team shaping the future of India's cold chain industry.

We're hiring a 
Business Analyst – ERP & Process Design
 to strengthen our internal systems and support our growth journey.

You will design and streamline ERP workflows, document processes, and bridge business needs with technical development to ensure smooth execution and scalability.

What you'll do

  • Map and streamline business processes across operations and finance.
  • Create ERP workflows, charters, and SOP documentation.
  • Translate business logic into structured workflows for coders.
  • Track adoption and continuously improve systems.
  • Support leadership with reporting and data-driven insights.


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