Applications & Services Engineer
16 hours ago
own service operations (BoldDesk), SLAs/CSAT, and business applications/portals (Client & Induction). Run change/release, knowledge, and training. Interface with development for portal releases and with vendors for renewals/licensing. Core Responsibilities • Service Desk Ownership: prioritization matrix, escalations, backlog hygiene, weekly operations and CSAT reporting (ITIL-aligned). • Applications & Portals: L2 ownership, UAT, release checklists/rollback plans, incident RCA, access requests. • Change & Release: chair a lightweight CAB, maintain change calendar, reduce failed changes. • Vendor & Renewals: Microsoft 365/AWS/EDR/domains/hosting; cost control, license hygiene. • Training & Knowledge: joiner induction, quarterly phishing/user awareness, KB publication cadence. • People & Quality: coach L1/L2; QA of ticket notes; continuous improvement using data. Key Performance Indicators (KPIs) • SLA (P3/P4) ≥ 90%; CSAT ≥ 4.5/5. • Failed changes < 2%; ticket deflection via knowledge base ≥ 20%. • Onboarding cycle time < 1 business day; weekly ops report published.
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Applications & Services Engineer
21 hours ago
Ludhiana, Punjab, India Varuni Associate Full timeApplications & Services EngineerCompensation: 50,000 to 60000 per monthLocation: Ludhiana (on-site with limited travel)Reports to: Director/COOExperience6–8 years in IT support/app support with 2–3 years leading a service desk orapplication support function.Certifications: ITIL 4 Foundation (required or strongly preferred).Plus: SDI Service Desk Manager...
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Applications & Services Engineer
1 day ago
Ludhiana, Punjab, India Sapphire Info Solutions Private Limited Full timeRole SummaryOwn service operations (BoldDesk), SLAs/CSAT, and business applications/portals (Client & Induction). Run change/release, knowledge, and training. Interface with development for portal releases and with vendors for renewals/licensing.Core ResponsibilitiesService Desk Ownership: prioritization matrix, escalations, backlog hygiene, weekly...
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Senior Python Engineer
7 days ago
Ludhiana, Punjab, India Tinvio Digital Services Full timeYour Role : We're seeking a highly motivated and experienced Senior Python Engineer with a passion for technology and a drive to solve complex challenges. You'll be an integral part of a diverse team of product managers, engineers, and designers, working collaboratively to build scalable, robust backend solutions, primarily focused on the accounting and...
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Commissioning Engineer
17 hours ago
Ludhiana, Punjab, India Schindler Group Full time**Location: Ludhiana, Punjab, IndiaJob ID:85075**We Elevate... Quality of urban lifeOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute...
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Automotive Service Advisor
15 hours ago
Ludhiana, Punjab, India Fitveda Enterprises Full time1.Customer Interaction:Greeting customers: Welcoming customers as they arrive and establishing rapport.Listening to customer concerns: Understanding the vehicle's issues and gathering relevant information about the car's symptoms or customer needs.Providing estimates and quotes: Discussing pricing and estimated repair times for services requested.Vehicle...
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Patient Service Representative
15 hours ago
Ludhiana, Punjab, India Intermountain Health Full time US$ 18 - US$ 23Job Description:The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer...
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Patient Service Representative
2 weeks ago
Ludhiana, Punjab, India Intermountain Health Full time US$ 18 - US$ 23Job Description:The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer...
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CRE Service
2 weeks ago
Ludhiana, Punjab, India Vashist Consultancy Full time ₹ 3,00,000 - ₹ 4,20,000 per yearWe are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...
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Software Developer
3 days ago
Ludhiana, Punjab, India Drake Software Services Full timeReact / Developer(2+ Years' Experience)Location: On-SiteExperience: Minimum 2 yearsEmployment Type: Full-timeAbout the RoleWe are looking for a skilled React / Developer to join our on-site engineering team. You will build and maintain responsive web applications focusing on performance, scalability, and excellent user experience. The role includes...
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Fresher Hardware Engineer
7 days ago
Ludhiana, Punjab, India Kaizen IT Services Pvt Ltd Full timeInterested candidates can call at JD for Desktop EngineerDesktop Hardware installation and troubleshootingOS installation and troubleshootingPC assembling, formattingPrinter/Scanner installation and troubleshootingAntivirus installationJob Types: Full-time, Permanent, FresherPay: ₹12, ₹13,000.00 per monthEducation:Diploma (Preferred)Work Location: In...