
Case Analyst
21 hours ago
Company Description
At ABUSINESS, we provide SAP integration solutions including Cloud, On-Premise, Hybrid, Enterprise, and Custom Integrations. With decades of industry-driven SAP experience, we excel in consulting and deliver sustainable and competitive integration solutions. We are SAP Integration Subject Matter Experts offering consulting, strategy, custom integration solutions, project-based partnerships, and integration advisory services. Our work spans platforms such as SAP Cloud Platform, Azure, AWS, and middleware like SAP HCI/CPI, CPI-DS, PI/PO, BODS, Dell Boomi, and MuleSoft. We have served Fortune companies, non-profit organizations, and government bodies in North America with our expertise in SAP integrations.
Role Description
This is a full-time role for a GERMANY Case Analyst. Must be excellent in Social Media, Digital Marketing ,
Content writing and attentjin to details.
The Case Analyst will be responsible for managing and analyzing case data, providing customer service, and creating detailed reports. The primary tasks include maintaining case records, communicating with clients, and ensuring efficient case progression. This is a hybrid role based in Chandigarh, with some work from home acceptable.
Qualifications
- Strong Written Communication and Communication skills
- GERMAN LANGUAGE IS MUST
- Excellent Analytical Skills and Case Management abilities
- Proficiency in Customer Service
- Detail-oriented with strong organizational skills
- Bachelor's degree in Business, Communication, or a related field is preferred
- Experience in handling case management software is a plus
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