Social Media Account Manager

1 day ago

Kakkanad Kochi Kerala, India Global Surf IT Pvt Ltd Full time ₹ 3,60,000 - ₹ 7,20,000 per year

Job Title: Social Media Account Manager

Company: Global Surf IT Pvt Ltd

Location: TransAsia Cyberpark, Infopark Phase II, Kochi (first 3–4 months in Kochi office, followed by relocation to Dubai office)

Job Type: Full-time

Experience: 2+ Years

About Global Surf

Global Surf is a forward-thinking digital solutions company focused on delivering high-quality web applications and websites that drive real results. We work with a wide range of clients across industries, offering a collaborative and growth-oriented work culture.

We are currently looking for a Social Media Account Manager to join our team.

Click to know more about our company:

Job Summary

As a Social Media Account Manager, you will be responsible for:

  • Managing client communication and overseeing social media projects to ensure smooth execution.
  • Working closely with the Social Media Strategist, creative teams, and clients to coordinate deliverables.
  • Maintaining timelines and upholding quality standards.
  • Building strong client relationships, ensuring alignment with campaign strategies, and driving effective collaboration between internal teams and clients.

Note: The role requires the candidate to work from the Kochi office for the first 3–4 months, after which they will relocate to the Dubai office.

Responsibilities

  • Serve as the primary point of contact for clients on social media projects.
  • Manage day-to-day client communication, status updates, and feedback loops.
  • Coordinate with the copywriter, designer, and creative team to ensure timely deliverables.
  • Work closely with the Social Media Strategist to understand strategy and guide execution.
  • Handle content calendar approvals, reports, and client queries.
  • Ensure deadlines and quality standards are met.

Required Skills

  • Background in digital/social media agencies (client servicing / account management).
  • Strong communication and coordination skills – comfortable handling clients directly.
  • Experience managing multiple accounts simultaneously.
  • Basic understanding of social media strategy & platforms (doesn't need to be a strategist).
  • Organized, detail-oriented, and proactive in follow-ups.

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Work Location: In person

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