Social Media Account Manager
2 days ago
Job Title: Social Media Account Manager
Company: Global Surf IT Pvt Ltd
Location: TransAsia Cyberpark, Infopark Phase II, Kochi (first 3–4 months in Kochi office, followed by relocation to Dubai office)
Job Type: Full-time
Experience: 2+ Years
About Global Surf
Global Surf is a forward-thinking digital solutions company focused on delivering high-quality web applications and websites that drive real results. We work with a wide range of clients across industries, offering a collaborative and growth-oriented work culture.
We are currently looking for a Social Media Account Manager to join our team.
Click to know more about our company:
Job Summary
As a Social Media Account Manager, you will be responsible for:
- Managing client communication and overseeing social media projects to ensure smooth execution.
- Working closely with the Social Media Strategist, creative teams, and clients to coordinate deliverables.
- Maintaining timelines and upholding quality standards.
- Building strong client relationships, ensuring alignment with campaign strategies, and driving effective collaboration between internal teams and clients.
Note: The role requires the candidate to work from the Kochi office for the first 3–4 months, after which they will relocate to the Dubai office.
Responsibilities
- Serve as the primary point of contact for clients on social media projects.
- Manage day-to-day client communication, status updates, and feedback loops.
- Coordinate with the copywriter, designer, and creative team to ensure timely deliverables.
- Work closely with the Social Media Strategist to understand strategy and guide execution.
- Handle content calendar approvals, reports, and client queries.
- Ensure deadlines and quality standards are met.
Required Skills
- Background in digital/social media agencies (client servicing / account management).
- Strong communication and coordination skills – comfortable handling clients directly.
- Experience managing multiple accounts simultaneously.
- Basic understanding of social media strategy & platforms (doesn't need to be a strategist).
- Organized, detail-oriented, and proactive in follow-ups.
Job Types: Full-time, Permanent
Pay: From ₹30,000.00 per month
Work Location: In person
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