T&T - Customer - CS&D - Associate Director | Technical Architect | Delhi

Job requisition ID :: 81323

Date: Jun 23, 2025

Location: Delhi

Designation: Associate Director

Entity: Deloitte Touche Tohmatsu India LLP

Your potential, unleashed.

India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The Team

Deloitte's Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.

What awaits you

• Join our team to embark on an exciting and fulfilling journey with a group of intelligent and innovative globally aware individuals.
• The role involves analyzing business requirements, designing solutions, and driving stakeholder collaboration within the payments domain to enhance transaction systems and drive efficiency in payment processes.
• The ideal candidate possesses strong analytical skills, deep expertise in payment systems, and the ability to translate complex business needs into effective, compliant technology solutions.
• Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivalled opportunities to succeed and realize your full potential.
• We work in conjunction with Indian and global financial institutions solving key business problems across a broad-spectrum roles and functions, all set against the backdrop of constant industry change.
• As a Consultant, you will work in an exciting and growing environment, collaborating with other colleagues to design and deliver innovative solutions to leading financial services clients spanning strategy to implementation.
• As part of these engagements, you will develop a deep understanding of client issues, gain deep domain expertise and assist in conceptualization of best-in-class solutions.

What should you bring along

• Strong understanding of the Payments lifecycle from Payments initiation to settlement and reconciliation.
• Experience in at least 1 Payments type viz. SWIFT, SEPA/ Mass Pay, any Real time payments such as UK Faster Payments, Australia NPP, Thailand PromptPay, US TCH etc., RTGS and/ or Local clearing e.g. US Fedwire, US NACHA, UK BACS, UK CHAPS, India Clearing IMPS, NEFT.
• Experience in Payments Product viz. Finastra GPP, ACI UPF, Fiserv Dovetail, FIS C2P OPF, IBM FTM, ICON Solutions, SIA Perago, SWIFT, Vocalink.
• Experience in Business Analysis – Business Requirement Document / Functional Requirement Document / Integration Requirement Document / User Stories/ Process Maps.
• Experience in functional support of End-to-End testing, SIT, UAT of a Payments solution in the Banks landscape. Support for defects analysis and triaging.
• Should have good working knowledge of Epics and Requirements, As-Is, To Be/desired solution outline, backlog creation.
• Good to have an understanding/exposure to other banking processes such as Lending, Core Banking, Cards, Trade Finance Payments etc.
• Ability to interact well with stakeholders including senior business leads, risk & compliance stewards, technology
• Excellent communication, presentation and interpersonal skills for effective engagement with stakeholders and delivery partners.
• Business fluent knowledge of English (written and spoken).

Key responsibilities:

• Work with the business to conceptualize solutions/operating models- Change adoption activities to seamlessly embed change and drive benefits realization
• Agile expertise, requirement life cycle management and traceability, experience in digital transformation projects in a global bank/consulting firm/ Financial industry
• Ability to articulate or translate complex information in clear, meaningful and structured way to suit audience, user story writing
• Create required artefacts and to expected standard (e.g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability).
• Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively.
• Stay abreast of emerging trends and advancements in financial services and payment technologies, particularly in the area of AI generative models, to ensure our solutions remain at the forefront of the industry.

15+ years in architecture, including a minimum of 5 as an end-to-end solution architect.

3+ years in commercial lending

5+ years in banking, preferably commercial / corporate banking.

How you'll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world's most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

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Drive your career

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