Finance Executive

2 days ago

Nagpur, Maharashtra, India Scholartude Full time ₹ 3,00,000 - ₹ 6,00,000 per year
Job Description:
  • The Finance Executive – Fees Recovery is responsible for managing and recovering pending or overdue fees from students and parents through professional communication, systematic follow-ups, and timely reminders.
  • The role includes making tele-calls, sending notifications, maintaining detailed recovery records, addressing fee-related queries, and coordinating with internal teams when required.
  • The executive must handle parents politely and confidently, negotiate effectively, and ensure smooth fee collection while maintaining a positive relationship with clients.
  • Field visits may be required for priority cases, and accurate documentation of all interactions and payments is essential.
Job Responsibilities:

Tele-Calling & Follow-up

  • Make daily calls to students/parents to remind them of pending fee payments.
  • Explain outstanding dues, next payment dates, and company policies clearly.
  • Record all call conversations, commitments, and follow-up dates.

Field Visits & On-site Recovery

  • Visit client homes or provide addresses when calls are not sufficient.
  • Collect payments on-site and ensure proper receipts or confirmations are recorded.
  • Maintain discipline, professionalism, and safe conduct during visits.

Documentation & Reporting

  • Keep detailed logs of pending cases, completed recoveries, and follow-up calls.
  • Update daily and weekly reports for the management team.
  • Maintain updated payment collection sheets and ensure no data mismatch.

Negotiation & Conflict Handling

  • Communicate politely yet assertively with clients regarding overdue amounts.
  • Handle resistance or complaints professionally and escalate serious cases.
  • Negotiate realistic payment plans when required while following company guidelines.

Coordination with Internal Teams

  • Coordinate with Accounts and Admin departments to update recovery status.
  • Report critical issues or non-responsive clients to the supervisor.
  • Ensure all collections follow organizational policies and documentation rules.
Required Skills & Qualifications:
  • Bachelor's degree preferred; 12th / Graduation acceptable for strong candidates.
  • 0–3 years of experience in fee recovery, loan collection, or field operations.
  • Strong verbal communication and negotiation skills.
  • Comfortable with field visits and face-to-face customer interaction.
  • Basic computer skills for record keeping and reporting.
  • Ability to work under pressure and meet monthly recovery targets.
  • Two-wheeler with valid driving license preferred for field assignments.
  • High confidence, patience, and professional attitude in all interactions.
Perks & Benefits:
  • Competitive salary with high-performance incentives based on recovery achievements.
  • Travel and fuel allowance for field visits as per company policy.
  • Mobile allowance for recovery communications.
  • Career growth opportunities in administration, operations, and management.
  • Professional training on negotiation, communication, and recovery procedures.
  • Supportive team environment and structured work process.
  • Paid leaves, festival holidays, and company benefits according to policy.
  • Job stability with long-term career opportunities within Scholartude Web Education
Job Overview

Location:

Nagpur

Job Type:

Full Time

Salary:

15K - 25K PM

Experience:

Min 1+ Year

Age Criteria:

Below 35 Years

Education:

Bachelor's Degree Preferred; Higher Secondary / Graduate Acceptable

Language:

English, Hindi, Marathi

BYOD Policy:

-

Vehicle Policy:

Own Vehicle Is Mandatory For Operations.

Work Mode:

On-site

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