GSI Implementation Specialist

Role Summary

We are seeking an
GSI
Implementation Specialist for Saner Products
who will work closely with our Global System Integrator (GSI) partners to enable, co-deliver, and support the successful implementation of the
Saner Platform
, responsible for onboarding and deploying Saner solutions across diverse customer environments. The candidate will collaborate closely with customers, and internal Engineering teams, Sales, Solution Architects, to ensure smooth deployment, precise configuration, and seamless handover of the Saner platform.

Key Responsibilities

Partner Enablement

• Train and certify GSI partner teams on the Saner Platform—covering deployment, configuration, integrations, and best practices.
• Develop enablement assets such as playbooks, runbooks, solution blueprints, and knowledge articles for repeatable success.
• Conduct technical workshops, webinars, and hands-on labs for GSI consultants, architects, and delivery teams.

Co-Delivery with GSIs

• Participate in
  joint implementation projects
  with GSI partners to ensure successful deployment and knowledge transfer.
• Act as a technical advisor during initial projects until partners achieve self-sufficiency.
• Assist partners in customer requirement gathering, solution mapping, and architecture design.
• Provide technical oversight during proof-of-concepts (POCs) and pilot deployments.

Collaboration & Advocacy

• Act as the
  primary technical liaison
  between GSI partners and internal teams (product, engineering, sales, marketing, support & customer success).
• Represent Saner in GSI-led solution showcases, customer workshops, and technical deep dives.

Other Responsibilities

• Influence product roadmap with insights from GSI engagements.
• Conduct
  use case-driven, hands-on training sessions
  on Saner CVEM modules and enable customers to effectively utilize dashboards, reporting features, and operational workflows.
• Conduct
  environment assessments
  to understand customer infrastructure, network architecture, and endpoint management workflows.
• Collaborate with Sales teams during
  pre-sales activities
  to assess technical feasibility, scope requirements, and set accurate expectations.
• Create
  implementation plans and technical documentation
  that guide customers through the deployment process.
• Collaborate with
  Solution Architects
  to finalize deployment architecture, including
  on-premises, cloud, and hybrid models
  .
• Troubleshoot complex technical issues during implementation, working with Engineering teams to develop solutions when needed.
• Identify gaps and collaborate with Product teams for continuous enhancement of deployment processes.
• Guide customers on
  best practices for patch management, vulnerability remediation workflows, compliance configurations
  and other modules using Saner CVEM.
• Perform
  data onboarding and validation activities
  , ensuring scan coverage, patch repository setup, and policy configurations.
• Manage
  integration with third-party tools
  such as
  ServiceNow, Freshservice, Active Directory, Azure AD, WSUS
  and
  SCCM
  .
• Create, organize, and maintain
  deployment documentation, runbooks, and configuration templates
  to support consistent implementations.
• Provide
  post-deployment stabilization support
  and ensure a smooth handoff to the Support teams.

Partner-Facing Experience

•       Experience enabling Global System Integrators (GSIs) or large-scale delivery partners.

•       Ability to conduct technical workshops, solution trainings, and certification programs.

•       Co-delivery or shadow-delivery experience with partner teams.

Required Skills & Experience

• Experience
  in
  Implementation, Professional Services, Technical Support, or Systems Administration
  roles.
• Strong understanding of
  Endpoint Security, Patch Management, Compliance and Vulnerability Management
  processes.
• Hands-on experience with
  Windows Server & Desktop OS, Linux distributions (RHEL, CentOS, Ubuntu. Etc), and macOS environments
  .
• Good knowledge of
  Networking (TCP/IP, Firewalls, Proxies, DNS, VPNs)
  and enterprise IT infrastructure.
• Experience working with
  Directory Services
  (Active Directory, LDAP, Azure AD).
• Exposure to
  public cloud environments
  (AWS, Azure, GCP).
• Familiarity with
  ITSM tools
  like ServiceNow, Freshservice and integration concepts (APIs, Middleware).
• Working knowledge of
  SSO implementations using SAML
  , including integration with Identity Providers (IdP) such as Azure AD, Okta, Auth0, PingID or PingFederate. etc.
• Good scripting knowledge in
  PowerShell, Bash, or Python
  is an advantage.
• Good knowledge of
  Cybersecurity concepts
  and understanding of
  vulnerability classification standards
  such as
  CVE (Common Vulnerabilities and Exposures)
  and
  CCE (Common Configuration Enumeration)
  .
• Strong analytical and troubleshooting skills with a
  customer-centric mindset
  .
• Ability to manage multiple customer deployments and work in a
  fast-paced environment
  .
• Lead and execute end-to-end deployment of
  Saner platform
  across
  Windows, Linux, and macOS
  environments.
• Perform
  installation, configuration, and troubleshooting
  of Saner agents, middleware and integrations (e.g., ITSM, CMDB).

Nice to have:

•       Experience with Saner CVEM or similar vulnerability management tools or Patch Management Tools (e.g., Nessus, Qualys, Tenable).

•       Experience with compliance frameworks (PCI, HIPAA & NIST).

Soft Skills

•       Excellent communication, presentation, and knowledge-sharing skills.

•       Strong documentation and technical writing capabilities.

•       Collaborative mindset with the ability to influence without direct authority.

Experience

: 5 to 8 years

About You

• BSc/MSc degree in computer science
  , BE/M.C.A in a Computer, or a related field
  .