GSI Implementation Specialist

5 days ago


Bengaluru, Karnataka, India SecPod Full time ₹ 10,00,000 - ₹ 25,00,000 per year

Role Summary

We are seeking an
GSI
Implementation Specialist for Saner Products
who will work closely with our Global System Integrator (GSI) partners to enable, co-deliver, and support the successful implementation of the
Saner Platform
, responsible for onboarding and deploying Saner solutions across diverse customer environments. The candidate will collaborate closely with customers, and internal Engineering teams, Sales, Solution Architects, to ensure smooth deployment, precise configuration, and seamless handover of the Saner platform.

Key Responsibilities

Partner Enablement

  • Train and certify GSI partner teams on the Saner Platform—covering deployment, configuration, integrations, and best practices.
  • Develop enablement assets such as playbooks, runbooks, solution blueprints, and knowledge articles for repeatable success.
  • Conduct technical workshops, webinars, and hands-on labs for GSI consultants, architects, and delivery teams.

Co-Delivery with GSIs

  • Participate in
    joint implementation projects
    with GSI partners to ensure successful deployment and knowledge transfer.
  • Act as a technical advisor during initial projects until partners achieve self-sufficiency.
  • Assist partners in customer requirement gathering, solution mapping, and architecture design.
  • Provide technical oversight during proof-of-concepts (POCs) and pilot deployments.

Collaboration & Advocacy

  • Act as the
    primary technical liaison
    between GSI partners and internal teams (product, engineering, sales, marketing, support & customer success).
  • Represent Saner in GSI-led solution showcases, customer workshops, and technical deep dives.

Other Responsibilities

  • Influence product roadmap with insights from GSI engagements.
  • Conduct
    use case-driven, hands-on training sessions
    on Saner CVEM modules and enable customers to effectively utilize dashboards, reporting features, and operational workflows.
  • Conduct
    environment assessments
    to understand customer infrastructure, network architecture, and endpoint management workflows.
  • Collaborate with Sales teams during
    pre-sales activities
    to assess technical feasibility, scope requirements, and set accurate expectations.
  • Create
    implementation plans and technical documentation
    that guide customers through the deployment process.
  • Collaborate with
    Solution Architects
    to finalize deployment architecture, including
    on-premises, cloud, and hybrid models
    .
  • Troubleshoot complex technical issues during implementation, working with Engineering teams to develop solutions when needed.
  • Identify gaps and collaborate with Product teams for continuous enhancement of deployment processes.
  • Guide customers on
    best practices for patch management, vulnerability remediation workflows, compliance configurations
    and other modules using Saner CVEM.
  • Perform
    data onboarding and validation activities
    , ensuring scan coverage, patch repository setup, and policy configurations.
  • Manage
    integration with third-party tools
    such as
    ServiceNow, Freshservice, Active Directory, Azure AD, WSUS
    and
    SCCM
    .
  • Create, organize, and maintain
    deployment documentation, runbooks, and configuration templates
    to support consistent implementations.
  • Provide
    post-deployment stabilization support
    and ensure a smooth handoff to the Support teams.

Partner-Facing Experience


•       Experience enabling Global System Integrators (GSIs) or large-scale delivery partners.


•       Ability to conduct technical workshops, solution trainings, and certification programs.


•       Co-delivery or shadow-delivery experience with partner teams.

Required Skills & Experience

  • Experience
    in
    Implementation, Professional Services, Technical Support, or Systems Administration
    roles.
  • Strong understanding of
    Endpoint Security, Patch Management, Compliance and Vulnerability Management
    processes.
  • Hands-on experience with
    Windows Server & Desktop OS, Linux distributions (RHEL, CentOS, Ubuntu. Etc), and macOS environments
    .
  • Good knowledge of
    Networking (TCP/IP, Firewalls, Proxies, DNS, VPNs)
    and enterprise IT infrastructure.
  • Experience working with
    Directory Services
    (Active Directory, LDAP, Azure AD).
  • Exposure to
    public cloud environments
    (AWS, Azure, GCP).
  • Familiarity with
    ITSM tools
    like ServiceNow, Freshservice and integration concepts (APIs, Middleware).
  • Working knowledge of
    SSO implementations using SAML
    , including integration with Identity Providers (IdP) such as Azure AD, Okta, Auth0, PingID or PingFederate. etc.
  • Good scripting knowledge in
    PowerShell, Bash, or Python
    is an advantage.
  • Good knowledge of
    Cybersecurity concepts
    and understanding of
    vulnerability classification standards
    such as
    CVE (Common Vulnerabilities and Exposures)
    and
    CCE (Common Configuration Enumeration)
    .
  • Strong analytical and troubleshooting skills with a
    customer-centric mindset
    .
  • Ability to manage multiple customer deployments and work in a
    fast-paced environment
    .
  • Lead and execute end-to-end deployment of
    Saner platform
    across
    Windows, Linux, and macOS
    environments.
  • Perform
    installation, configuration, and troubleshooting
    of Saner agents, middleware and integrations (e.g., ITSM, CMDB).

Nice to have:


•       Experience with Saner CVEM or similar vulnerability management tools or Patch Management Tools (e.g., Nessus, Qualys, Tenable).


•       Experience with compliance frameworks (PCI, HIPAA & NIST).

Soft Skills


•       Excellent communication, presentation, and knowledge-sharing skills.


•       Strong documentation and technical writing capabilities.


•       Collaborative mindset with the ability to influence without direct authority.

Experience

: 5 to 8 years

About You

  • BSc/MSc degree in computer science
    , BE/M.C.A in a Computer, or a related field
    .


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