Project Implementation Coordinator Expert

Job Req ID: 52602

Posting Date: 30 Oct 2025

Function: Service

Unit:

Location:
PLOT NO II F/1, BLOCK II F, RA, Kolkata, India

Salary: Competitive

About this role

Experienced Project Management resource who manages projects that may involve a higher element of risk to business and require ability to use recognized project management methods and processes. The roles typically responsible for one or more end to end projects, including the financial impact for owned elements (e.g., a subproject/project/within a bigger project) of projects, and expected to be accountable for those elements of the projects. The role has a high level of interaction with stakeholders and customers and has a direct impact on Customer outcomes and experience.

You'll have the following responsibilities

• Co-ordinate's activities across multiple teams in including the end customer to plan success implementation of projects.

• Responsible for end-to-end delivery of mid to high complexity CSR's as per scope, cost and time.

• Build and own client and stakeholder relationships at mid-levels (Site IT, supplier and external customers as per equivalent hierarchy)

• Take ownership and accountability of own SLA targets & drive wider stakeholders to exceed or meet them at the minimum

• Creates required project documentation and manages deliveries, creating and maintaining project trackers, send communications to internal and external stakeholders etc.

• Highlight risks to PM and manages risks within own delivery.

You'll have the following skills & experience

• Strong project delivery skills to manage end-to- end delivery of Mid to High complexity CSR's.

• Excellent communication and stakeholder management skills required.

• Requires experience working in collaboration with multiple/ wider teams.

• Ability to manage risks, issues, and dependencies through the lifecycle of the project.

• Ability to persuade and influence and inspire clients at peer level.

• Medium degree of business and commercial acumen.

• Adequate experience of leading and delivering complex projects, requiring management of medium-term and long-term timeframes.

• Ability to take shared responsibility (with immediate manager and/or lead project manager of larger project) for volume, quality, timeliness of end results of specified projects at the account or business unit level

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.