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Designation : Group Manager Role : Vendor Commercial Manager Role and ResponsibilitiesThe role will report into the Customer Contract Manager for HCL – Insurance Business Services (HCL IBS) and will deliver the following:Client Engagement and RelationshipDescriptionManage and support extensively front ending all commercial aspects associated with IBSProvide guidance and support to IBS for effective interpretation of Client and Vendor contracts ensuring optimal benefits can be derived from the same
Proactively lead and negotiate in the interest of IBS commercial discussions/ disputes with Clients and VendorsManage utilization and performance of suppliers to IBS on an ongoing basis with the corporate procurement team
Engage for new /changes to existing supplier contracts viz. software/systems/fulfillment of existing suppliers of IBSAnalyse sales and other reports that give insight into how a company can adjust to improve performance
Coordinate with BFC team on new bids on client requirements/RFI/RFPInitiate approval and formalities for signoffs within HCL globally
Works efficiently and diligently against stringent deadlines Present weekly/monthly/quarterly/annual performance report
Qualifications and Education RequirementsPreferably degree / professional qualification or minimum 10+ years of commercial management and client front ending experience. Working in a team driving the transformation agenda for Insurance / FS companies. Experience working with senior exec levels internally and with clients.
Skills/Knowledge/ExperienceMust have at least 10 years of experience in commercial management, business development, customer management, sales or related field, vendor management
Good financial modelling experience.Strong communication, sales and presentation skills
Ability to multitask and prioritise projects
Strong negotiation capabilitiesMBA preferred but not necessary with relevant experience
Able to understand and measure the impact of strategies and activities on the business
Build and maintain deep internal and external/sector-wide relationships
Understands the broader context and operates with a global mindset
Able communicator. Persuasive and articulate, able to influence and negotiate at senior / exec level
Understands the risks faced by the organization and the controls in place to manage and mitigate risks
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