Store Executive

6 days ago

Gurgaon, Haryana, India Ishman Components LLP Full time ₹ 3,60,000 - ₹ 4,20,000 per year

Job Summary:

The Store Executive is responsible for overseeing the day-to-day operations of the retail store, ensuring a smooth customer experience, maintaining inventory accuracy, and meeting sales targets. This role requires a proactive, customer-centric approach combined with strong organizational skills and attention to detail.

Key Responsibilities:

  • Customer Service & Sales:
  • Provide exceptional customer service by greeting, assisting, and engaging with customers.
  • Understand customer needs and offer product recommendations.
  • Ensure sales targets are met or exceeded.
  • Handle customer complaints and resolve issues promptly.
  • Store Operations:
  • Manage daily store opening and closing procedures.
  • Ensure the store is clean, organized, and well-stocked.
  • Handle cash management, including tills, deposits, and reconciliation.
  • Monitor store security and report any issues to management.
  • Inventory Management:
  • Maintain accurate inventory records, conducting regular stock audits and reconciliations.
  • Receive and process incoming stock and ensure it is properly stored.
  • Monitor stock levels and coordinate with the procurement team for replenishment.
  • Implement strategies to minimize stock losses and wastage.
  • Team Collaboration:
  • Assist in training and mentoring new staff members.
  • Collaborate with the store management and sales team to ensure smooth operations.
  • Foster a positive work environment that encourages teamwork and high performance.
  • Visual Merchandising:
  • Ensure that products are displayed in an appealing manner that maximizes sales opportunities.
  • Implement promotional displays and seasonal campaigns as per company guidelines.
  • Reporting & Analysis:
  • Prepare daily/weekly/monthly sales and stock reports for management review.
  • Analyze sales data to identify trends and areas for improvement.
  • Suggest strategies to improve store performance.

Qualifications:

  • Education: High school diploma or equivalent. A bachelor's degree in business or a related field is preferred.
  • Experience: 1-3 years of experience in retail or store operations.
  • Skills:
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time efficiently.
  • Proficiency in point-of-sale (POS) systems and basic computer applications.
  • Excellent problem-solving skills and attention to detail.
  • Sales-driven with a customer-focused attitude.

Job Types: Full-time, Permanent

Pay: ₹18, ₹35,001.14 per month

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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