Affordplan - Engagement Manager

19 hours ago

Gurgaon, Haryana, India Nexthire Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Company - Affordplan

Position - Engagement Manager

Experience - 3 + years

Location - Gurgaon

About Company:

Affordplan is a category leading healthcare fintech platform. Affordplan's product Swasth enables its partner hospitals to drive more engaging patient life cycles while helping patients save on their medical bills. Affordplan works with 100+ hospitals across the country and is present in 20+ cities. Affordplan plans to rapidly expand its portfolio this year doubling its hospital count. In addition to our current offering, we are also expanding into Supply Chain management of the hospital via our SCM Platform. This platform provides a comprehensive solution for hospitals to improve their overall profitability and pharmaceutical / medical device companies to optimize their sales and increase their penetration in the market.

Job Overview:

The Engagement Manager (Pharma and Med-device companies) will be responsible for building and managing relationships with pharmaceutical, medical consumables, and medical device companies to ensure seamless collaboration and drive engagement with Affordplan's Platform.

Key Responsibilities:

  1. Relationship Management: Act as the primary point of contact for assigned Pharma and Med-device companies, ensuring long-term engagement and successful partnerships.
  2. Data-Driven Account Management: Analyse manufacturer performance, develop data-backed use cases, and leverage analytics to improve engagement and transactions.
  3. Onboarding & Training: Onboard and guide Pharma and Med-device companies through the onboarding process, ensuring they understand Affordplan's platform and maximize its usage while maintaining high platform relevance.
  4. Cross-Team Collaboration: Work closely with the Product team, Hospital KAMs, and other internal teams to enhance manufacturer engagement and refine platform offerings.
  5. Profit & Loss Management: Work closely on month-on-month P&L at the manufacturer level, ensuring financial performance aligns with business goals. (P/L – will be working closely on month-on-month P/L.)
  6. Market Research & Competitive Analysis: Stay updated on market trends, supplier challenges, and competitor strategies to strengthen manufacturer relationships.

Key Skills:

  • Account Management & CXO Relationships: Strong experience in managing Pharmaceutical / Medical Consumables / Medical Device partnerships and high-level CXO relationships. Ability to build custom use cases with Pharma and Med-device companies to drive business growth and platform engagement.
  • Data Analysis & Reporting: Ability to track, interpret, and leverage manufacturer performance data to increase platform adoption and transactions.
  • Communication & Problem-Solving: Strong verbal and written communication skills with the ability to address manufacturer concerns and propose strategic solutions.
  • Pharma & Med-Device Industry Knowledge: In-depth understanding of the pharmaceutical and medical device ecosystem, including industry operations, regulatory frameworks, and supply chain dynamics.
  • Cross-Functional Collaboration: Ability to work effectively with internal teams, ensuring a seamless manufacturer experience and platform optimization.

Qualifications:

  • Bachelor's degree in business from Tier – 1 and Tier- 2 college is a must. Engineering, Healthcare Management, or a related field (MBA preferred).
  • 3-5 years of experience in Product or Marketing role in Pharma / Medical Device Companies.
  • Proven experience in B2B business development, CXO relationship management, and excellent verbal and written communication.

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