Aftersales Manager

1 week ago

Surat, Gujarat, India JBG Organisation Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role based in Surat for an Aftersales Manager. The Aftersales Manager will be responsible for overseeing customer service and satisfaction, managing aftersales operations, and ensuring that sales targets and service quality standards are met. Day-to-day tasks include handling customer inquiries, analyzing aftersales data, and coordinating with other departments to improve service efficiency and customer satisfaction.

Qualifications

  • Customer Service and Customer Satisfaction skills
  • Experience in Aftersales operations
  • Strong Analytical Skills
  • Sales knowledge and skills
  • Excellent communication and problem-solving skills
  • Ability to work on-site in Surat
  • Bachelor's degree in Business Administration, Management, or related field

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