
Social Media Specialist
2 weeks ago
Position: Social Media Specialist
Location: Surat, Gujarat
Department: Marketing & Branding
Reports to: Marketing Manager / Head of Marketing
Role Overview:
The Social Media Specialist will be responsible for developing, implementing, and managing the company's social media strategy to enhance brand awareness, drive customer engagement, and support lead generation. He/She will handle social media operations specifically for Mumbai and Bharuch centres, ensuring alignment with overall brand guidelines.
Key Responsibilities:
- Plan, create, and publish engaging content across multiple platforms (Instagram, Facebook, LinkedIn, YouTube, etc.).
- Develop monthly social media calendars tailored for Mumbai & Bharuch centres.
- Monitor and manage community engagement (comments, DMs, queries, reviews).
- Coordinate with centre managers and staff for event highlights, promotions, and local updates.
- Design creatives, reels, and stories with the help of the design/creative team.
- Track performance metrics (engagement, reach, followers, ROI) and prepare monthly reports.
- Run paid promotions/ads when required and monitor results.
- Stay updated with the latest social media trends, tools, and competitor activities.
- Support overall brand campaigns, product launches, and centre-specific events.
- Collaborate with HR/Operations for internal branding and employee engagement posts.
Key Skills & Competencies:
- Strong understanding of major social media platforms and their algorithms.
- Creative storytelling, content writing, and copywriting skills.
- Basic knowledge of Canva/Photoshop/Video editing tools (preferred).
- Ability to analyze data and prepare performance reports.
- Excellent communication and coordination skills.
- Knowledge of running paid campaigns (Meta Ads, Google Ads preferred).
- Ability to handle multiple centres and time-sensitive tasks.
Qualification & Experience:
- Bachelor's degree in Marketing, Mass Communication, or related field.
- 1–3 years of proven experience in social media management.
- Experience in handling multiple locations/brands will be an added advantage.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Work Location: In person
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